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Create unique commerce journeys

By leveraging Salesforce Marketing Cloud

Are you looking to:

Convert abandoned carts into completed purchases
Increase customer loyalty through relevant audience-specific communications
Foster real-time engagement and increase conversions
Better manage customer profiles and improve segmentation
Leverage previous interactions with your customers to personalize their commerce journey
Leverage AI to discover customer lookalikes and unique new audiences
Tap into predictive analytics for deep insights into customer behavior
Establish consistent cross-channel communications and branding
Re-engage existing customers

Power up your digital capabilities by adding Salesforce Marketing Cloud to your technology stack. With this robust marketing automation platform, you’ll get to know your customers better, engage them across their entire journey, and deliver personalized customer experiences across all touchpoints.

Explore

Our Marketing Cloud Services

Marketing Cloud Consulting

Our certified Salesforce Marketing Cloud consultants advise how to effectively implement a marketing strategy for your brand, perform a thorough audit of your technology ecosystem, recommend the most efficient way of Marketing Cloud implementation and advise how to set up Marketing Cloud integration with your commerce platform.

Replatforming to
Salesforce Marketing Cloud

Are you stuck with outdated and ineffective marketing technology? We’ll provide a seamless migration plan and help you transition from your legacy marketing platform to Salesforce’s powerful marketing technology, and empower you to unlock the benefits of Salesforce Marketing Cloud.

Salesforce Marketing Cloud
Integration with Commerce

Need help centralizing all transactional emails to be sent from the same platform? Lack a unique, complete view of your customer? Looking to provide enhanced personalization by collecting and leveraging data from various sources? Rely on our team of experts to integrate Salesforce marketing platform with your commerce and empower you to unlock the benefits of Salesforce Marketing Cloud.

Support for Marketing Campaigns

Lack the necessary expertise or workforce to handle your marketing efforts? Our team of experts will help streamline your marketing strategy starting from planning, designing, and scheduling your newsletters, developing responsive HTML email templates, enriching your database, and establishing advanced segmentation. By operating your platform on your behalf, we’ll implement an effective cart abandonment program, a loyalty and rewards program, analyze the performance, and suggest optimizations to help you build enhanced customer journeys.

Who Recommends Us

  • Bouclair
  • Burton
  • Urban Barn
  • Chandon
  • La Polar
  • Life is Good
  • Yeti
  • Laura
  • Babyliss

Dive Deeper

Into Our Salesforce Marketing Cloud Expertise

A SINGLE, CENTRALIZED LOCATION FOR DATA

La Polar now has one area to view and act upon data obtained from customer interactions with all of its channels, devices, and systems. Watch this video testimonial that features the many benefits their business has gained as a result of taking a multi-cloud approach. *Subtitles are available in English, French and Spanish.

TRANFORMING AND UNIFYING ENTIRE COMMERCE ECOSYSTEM WITH MULTI-CLOUD INTEGRATIONS

OSF Digital helped Bouclair to achieve a 360-degree view of consumer data and unify the shopping journey across all touchpoints and channels through the implementation of Salesforce Commerce Cloud and its seamless integration with Service and Marketing Clouds.

GAINING THE ABILITY TO ORDER ON BEHALF OF CUSTOMERS

Service agents will also now be able to order on behalf of shoppers and modify customer's order, resulting in increased client satisfaction with the overall process.

Unlock the capabilities

of Salesforce Marketing Cloud

Journey Builder

Create cross-channel personalized experiences at every step of the customer journey.

Email Studio

Send better-targeted email campaigns with a personalized approach.

Mobile Studio

Personalize mobile interactions, send SMS, push notifications, and group messages in real time.

Social Studio

Interact with your customers across social media platforms.

Advertising Studio

Optimize and align your advertising strategy to improve customer acquisition.

Audience Studio

Complete your customer profiles, gain new insights to attract new customers, and re-engage existing ones.

Google Analytics 360 Integration

Get access to valuable analytics to drive engagement.

Data Studio

Leverage the most advanced audience discovery tools.

Datorama

Centralize all your data and maximize ROI by leveraging cross-channel analytics.

Interaction Studio

Manage customer experiences in real-time.

Lasting Connections & Deep Expertise

OSF Digital is an award-winning, certified solution and support partner for leading enterprise, ecommerce, CRM, OMS, and CMS technologies. Our proven experience and expertise with all Salesforce Clouds allows us to implement your Salesforce Marketing Cloud solution quickly, adapt it to your needs, and provide you with any support you require to accommodate the future growth of your business.
 
See our CLIENT SUCCESS STORIES and VIDEO SUCCESS STORIES to learn more about the solutions we’ve implemented using these technologies.

Salesforce Platinum Consulting Partner

salesforce platinum consulting partner

 

Our strategic partnership with Salesforce began in 2010. As one of their 'Best System Integrators', we have over 400 Salesforce certifications and more than 40 certified cartridges, helping businesses grow and providing support throughout their digital transformation journey.

Engage a consultant

To discuss how OSF Digital can help you leverage the capabilities

of Salesforce Marketing Cloud