DELIVER CUSTOMER-CENTRIC ORDER MANAGEMENT EXPERIENCES

We work with you to identify your needs, establish a strategy tailored to your specific business processes, and help you customize the platform to meet your goals. Already have SOM integrated in your business and not satisfied with its capabilities? Our SOM experts can evaluate your current SOM implementation and advise on how you can use it to its best capabilities. We provide consultancy services that help you grow your business, manage your customer service better, and manage orders in an optimal way. We can also recommend better solutions and enhancements that bring value to your organization.

We can implement Salesforce Order Management, a next- generation OMS, to help you optimize the speed of order fulfillment, balance inventory levels, and reduce shipping costs. To ensure efficient order processing workflows, we integrate the SOM solution with ECP, CRM, ERP, payment gateways, marketplace solutions, clienteling applications, and other business-critical applications, such as WMS and POS. With the right order management technology, you can easily handle all types of requests from customers, including returns, gift card usage, swap operations, and pick-up-from- store options. The SOM implementation and integration performed by our team allows you to scale global growth quickly and ensures that proper configurations are in place for your expansion into new markets or for adding new brands to your portfolio.