In the digital era, customers can easily comparison shop and buy from the company with the lowest price or the closest location. So how can you retain your customers? You need their loyalty. But loyalty programs have evolved, and customers want more than just points and rewards. Salesforce can help you with Loyalty Management, a complex loyalty solution built on the Salesforce Customer 360 Platform. With Loyalty Management, B2B and B2C companies across industries can provide more personalized consumer experiences, evolve their loyalty programs to stay current with customer expectations, and help drive business value by creating loyal, lifelong customers.
Are you looking to launch a loyalty program but not sure where to start? Our experienced team can help you define a unique program that fits your business needs, engages your customers with meaningful experiences, and drives value for your organization.
As a trusted Salesforce partner, OSF Digital has the expertise and experience to help you quickly launch and operate your own loyalty program. Whether you’re looking for a points-based program or an experiential one, we’ll help you configure and customize a unique loyalty program so you can develop long-term relationships with customers and drive business growth.
Replace your siloed data with a holistic view of your customers by embedding Loyalty Management into your existing commerce ecosystem. Our team of experts will seamlessly integrate your Salesforce Loyalty platform with your systems so you can unlock Loyalty Management’s benefits.
Start building lifetime loyalty
Built on the trusted Salesforce platform, Loyalty Management gives you complete flexibility so you can design programs that fit your unique needs.
Loyalty Management’s underlying infrastructure lets you launch a loyalty program faster than any custom-built solution, reducing your time to value.
Get a 360-degree view of your relationship with your customers and business clients through integrations that combine loyalty member data with other customer data.
With predefined industry templates, companies across retail, consumer goods, manufacturing and travel and hospitality can implement and customize engaging loyalty programs with clicks, not code.
With our Salesforce loyalty solution, you can create personalized, connected customer experiences. Leverage the solution to increase customer lifetime value, and drive value both for your customers and your business.
Create partner-centric incentive programs, boost partner engagement beyond transactions and generate value by offering mutually beneficial incentives.
As a native Salesforce solution, Loyalty Management has built-in integrations with Service Cloud, Marketing Cloud, and Customer Data Platform. It also seamlessly integrates with all Salesforce clouds to create a fully connected commerce ecosystem.
Create memorable experiences for your customers and partners by offering various types of personalized rewards and incentives that drive value.
Our strategic partnership with Salesforce began in 2010. With Salesforce Navigator Expert status, several Salesforce awards for multi-cloud innovation, and a proven playbook for Customer 360 success, OSF Digital guides enterprises through their entire digital transformation journey.