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CREATE LASTING RELATIONSHIPS WITH YOUR CLIENTS

By leveraging Salesforce Loyalty Management

Are you looking to:

check icon Increase spending and purchase frequency
check icon Drive your customer referrals
check icon Boost revenue by encouraging multiple purchases from your customers
check icon Add more upselling and cross-selling opportunities
check icon Improve your customer retention
check icon Strengthen your brand advocacy
check icon Show your customer appreciation
check icon Enhance your customer satisfaction
check icon Boost partner engagement and performance
check icon Strengthen loyalty across every customer and partner interaction
check icon Increase customer lifetime value
check icon Offer outstanding and meaningful customer experiences

In the digital era, customers can easily comparison shop and buy from the company with the lowest price or the closest location. So how can you retain your customers? You need their loyalty. But loyalty programs have evolved, and customers want more than just points and rewards. Salesforce can help you with Loyalty Management, a complex loyalty solution built on the Salesforce Customer 360 Platform. With Loyalty Management, B2B and B2C companies across industries can provide more personalized consumer experiences, evolve their loyalty programs to stay current with customer expectations, and help drive business value by creating loyal, lifelong customers.

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Our solutions for loyalty

Salesforce Loyalty Management Consulting

Are you looking to launch a loyalty program but not sure where to start? Our experienced team can help you define a unique program that fits your business needs, engages your customers with meaningful experiences, and drives value for your organization.
Salesforce Loyalty Management Implementation

As a trusted Salesforce partner, OSF Digital has the expertise and experience to help you quickly launch and operate your own loyalty program. Whether you’re looking for a points-based program or an experiential one, we’ll help you configure and customize a unique loyalty program so you can develop long-term relationships with customers and drive business growth.
Salesforce Loyalty Management Integration with Salesforce Clouds

Replace your siloed data with a holistic view of your customers by embedding Loyalty Management into your existing commerce ecosystem. Our team of experts will seamlessly integrate your Salesforce Loyalty platform with your systems so you can unlock Loyalty Management’s benefits.

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The benefits of Salesforce Loyalty Management

Flexible, End-to-End Solution

Built on the trusted Salesforce platform, Loyalty Management gives you complete flexibility so you can design programs that fit your unique needs.
Fast Go to Market

Loyalty Management’s underlying infrastructure lets you launch a loyalty program faster than any custom-built solution, reducing your time to value.
A Single Source of Truth

Get a 360-degree view of your relationship with your customers and business clients through integrations that combine loyalty member data with other customer data.
Unified Cross-industry Loyalty Platform

With predefined industry templates, companies across retail, consumer goods, manufacturing and travel and hospitality can implement and customize engaging loyalty programs with clicks, not code.
B2C Loyalty Management

With our Salesforce loyalty solution, you can create personalized, connected customer experiences. Leverage the solution to increase customer lifetime value, and drive value both for your customers and your business.
B2B Loyalty Management

Create partner-centric incentive programs, boost partner engagement beyond transactions and generate value by offering mutually beneficial incentives.
Seamless Commerce Ecosystem

As a native Salesforce solution, Loyalty Management seamlessly connects with Service Cloud, Marketing Cloud, and Data Cloud. It also smoothly integrates with all Salesforce clouds to create a fully connected commerce ecosystem.
Versatility

Create memorable experiences for your customers and partners by offering various types of personalized rewards and incentives that drive value.

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Loyalty Management features

check icon B2C and B2B Program Management
check icon Member Administration
check icon Partner Administration
check icon Rewards Management
check icon Benefits Management
check icon Loyalty Process Administration
check icon Dynamic Promotions Management
check icon Voucher Management
check icon Loyalty Management Integration with Marketing Cloud
check icon Loyalty Management Integration with Customer 360 Audiences
check icon Loyalty Management APIs
check icon Tableau CRM for Loyalty Management

Who Recommends Us

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Lasting Connections and Deep Expertise

OSF Digital is an award-winning, certified solution and support partner for leading enterprise, ecommerce, CRM, OMS, and CMS technologies. Having participated in a Salesforce Loyalty Management implementation pilot project, OSF Digital is now the only system integrator with hands-on experience in Salesforce Loyalty Management. Our proven experience and expertise with all Salesforce Clouds allow us to implement your Salesforce Loyalty Management solution quickly, adapt it to your needs, and provide you with any support you require to accommodate the future growth of your business.
 
See our CLIENT SUCCESS STORIES and VIDEO SUCCESS STORIES to learn more about the solutions we’ve implemented using Salesforce technologies.

Trusted Salesforce Partner

Trusted Salesforce Partner

Our strategic partnership with Salesforce began in 2010. With Salesforce Navigator Expert status, several Salesforce awards for multi-cloud innovation, and a proven playbook for Customer 360 success, OSF Digital guides enterprises through their entire digital transformation journey.

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To discuss how OSF Digital can help you get started with a loyalty solution

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