Consulting Services

Taking a multi-cloud approach to your business can offer great rewards – not only for your sales, marketing, and operations teams, but for your customers. Our consultants work closely with your staff to understand your requirements; then help you identify a solution that best aligns with your business objectives. And we ensure your new application delivers the reliability, security and functionality you demand.

We’ll study your existing customer relationship management (CRM) solution, uncover any pain points or hidden opportunities, and then propose all necessary improvements to bring you closer to your objectives using Salesforce Commerce, Service, Marketing and Experience Clouds.

• Analysis and Assessment

  We measure the effectiveness of your internal processes and technologies.

• Minimized Downtime

  We help you resolve IT problems early in the development process.

• Reduced Costs

  We help you minimize costs associated with software support, maintenance and upgrades to your application.

• Service Improvements

  We identify key action items that help you realize your commerce objectives.

• Standardized Processes

  Improve data entry processes and achieve business results faster and at lower cost.

• Increased Customer Satisfaction

  We enable you to enhance your ecommerce operations and improve the customer experience.

• Flexibility and Support

  We work with your staff to understand your business needs, process flows and applications, to ensure your CRM solution can adapt to changing ecommerce objectives. Our ongoing maintenance and support services keep online stores available, throughout the customer journey.