One size doesn’t always fit all. Sometimes it’s best to build for your exacting standards and needs rather than trying to make do with a CRM solution that misses the mark and isn’t suited for multi channel retailing.
A custom Salesforce Cloud solution from OSF Digital delivers a uniquely-tailored method for addressing your specific multichannel ecommerce requirements. By taking a multi-cloud approach and unifying your Sales, Service, Marketing and Commerce clouds, you’ll improve your business efficiency and deliver a remarkable customer experience with help from a robust multi channel ecommerce strategy.
Centralize customer information for your sales, marketing and service teams.
Understand your customers’ behavior, then improve your targeted marketing and personalization efforts.
Deliver customer experiences that drive satisfaction and brand loyalty.
Use insight into your customer behavior to cross-sell, up-sell and create new sales strategies.
Take advantage of accurate customer feedback within your CRM to improve your products and services.
Increase the lifetime value of your customers, generate advocates and attract new customers to your business.