Aristocrazy is recognized as a major international brand for jewelry and watches. Part of the Suárez Group, the brand was founded in 2010, bringing to life a new concept: jewelry as a fashion accessory designed to be sold on the best shopping streets of the biggest cities with a clear international mission.
Aristocrazy lacked a single view of inventory across its selling channels. The brand needed an OMS system that would allow them to manage stocks and orders from their central online store and all physical stores. They wanted to integrate brick-and-mortar store stock in the online company store and use physical store stock to avoid losing customers for lack of online store stock. Aristocrazy also wanted to provide a BOPIS (buy online, pick up in store) option.
OSF Digital implemented the Salesforce Order Management solution. This customer-centric order management system brings all Aristocrazy’s systems, processes and information together to provide a single, easy-to-manage view of orders throughout the order lifecycle. It also helps ensure:
FAST AND EASY SHIPPING
TRANSPARENT ORDER TRACKING
Read how we helped Aristocrazy enhance their entire digital strategy by replatforming the brand to Salesforce Commerce Cloud and empowering them to deliver a luxury shopping experience online.