Do you already have a successful digital store and are now seeking to expand your business by adding a marketplace platform? Or perhaps you are already leveraging the benefits of an online marketplace but want to replatform your existing ecommerce solution? Rely on OSF Digital to help you accelerate your omnichannel initiative—and grow online sales.
As a Gold Mirakl Partner, OSF Digital has the necessary expertise and experience to help you quickly launch and operate your own online marketplace.
Using Mirakl Marketplace Connector, we ensure a seamless integration of Mirakl marketplace technology with your Salesforce Commerce Cloud-based website. Our skilled team will help you expand your existing Salesforce catalog and sync your data and operations with the marketplace platform.
Need help keeping your marketplace platform running smoothly, maintaining updates, and adding necessary features? OSF offers the highest level of technical support and evolutive maintenance to immediately troubleshoot unforeseen glitches and ensure smooth operations.
Lacking resources or experience in managing a marketplace platform? OSF Digital will handle the management of the online marketplace on your behalf. We’ll help you add new vendors and onboard them, by providing the necessary training. Rely on our experienced team to synchronize vendors’ catalogs or perform direct system integration to enable vendors to create products manually or with an embedded link. OSF will also oversee financial workflows, manage orders and returns, and handle litigation management to help you solve any issues between customers and your external vendors.
Maintain control over your marketplace and brand with established rules for customer service and vendors.
Pre-packaged workflows keep processes running efficiently— customizable for sellers, orders, customer service, and payments.
Create tailored buyer journeys by leveraging real-time data.
Handle large volumes of data from multiple sources.
Leverage rich automation features for onboarding, quality, commissions, and payments.
Easily manage order splitting and monitor customer-vendor interactions with a messaging module.
Leverage Click & Collect, Returns In-Store, and Endless-Aisle capabilities to offer a consistent experience across all channels.
Sell services that your customers want with our service catalog, adapted order and payment workflows, and tools for service providers.
Our strategic partnership with Salesforce began in 2010. With Salesforce Navigator Expert status, several Salesforce awards for multi-cloud innovation, and a proven playbook for Customer 360 success, OSF Digital guides enterprises through their entire digital transformation journey.