Power up your business with marketplace technology

Are you looking to:

Involve external vendors on your site
Expand your customer base
Drive customer engagement and loyalty
Offer an enhanced brand experience
Foster better customer relationships
Open a new sales and distribution channel
Transform your website into an online marketplace

Do you already have a successful digital store and are now seeking to expand your business by adding a marketplace platform? Or perhaps you are already leveraging the benefits of an online marketplace but want to replatform your existing ecommerce solution? Rely on OSF Digital to help you accelerate your omnichannel initiative—and grow online sales.


Our solutions for online marketplaces

Mirakl Marketplace Platform Implementation

As a Gold Mirakl Partner, OSF Digital has the necessary expertise and experience to help you quickly launch and operate your own online marketplace.

Mirakl Marketplace Integration with Salesforce Commerce Cloud

Using Mirakl Marketplace Connector, we ensure a seamless integration of Mirakl marketplace technology with your Salesforce Commerce Cloud-based website. Our skilled team will help you expand your existing Salesforce catalog and sync your data and operations with the marketplace platform.

Support, Maintenance, and Evolution

Need help keeping your marketplace platform running smoothly, maintaining updates, and adding necessary features? OSF offers the highest level of technical support and evolutive maintenance to immediately troubleshoot unforeseen glitches and ensure smooth operations.

Marketplace Platform Management

Lacking resources or experience in managing a marketplace platform? OSF Digital will handle the management of the online marketplace on your behalf. We’ll help you add new vendors and onboard them, by providing the necessary training. Rely on our experienced team to synchronize vendors’ catalogs or perform direct system integration to enable vendors to create products manually or with an embedded link. OSF will also oversee financial workflows, manage orders and returns, and handle litigation management to help you solve any issues between customers and your external vendors.


The benefits of Mirakl marketplace technology

  • Mirakl
Own your marketplace

Maintain control over your marketplace and brand with established rules for customer service and vendors.

Streamline processes

Pre-packaged workflows keep processes running efficiently— customizable for sellers, orders, customer service, and payments.

Offer an elevated customer experience

Create tailored buyer journeys by leveraging real-time data.

Extend product catalog

Handle large volumes of data from multiple sources.

Simplify vendor onboarding & management

Leverage rich automation features for onboarding, quality, commissions, and payments.

Multi-vendor order management

Easily manage order splitting and monitor customer-vendor interactions with a messaging module.

Omnichannel approach

Leverage Click & Collect, Returns In-Store, and Endless-Aisle capabilities to offer a consistent experience across all channels.

Robust upselling opportunities

Sell services that your customers want with our service catalog, adapted order and payment workflows, and tools for service providers.

Lasting Connections and Deep Expertise

OSF Digital is an award-winning, certified solution and support partner for leading enterprise, ecommerce, CRM, OMS, and CMS technologies. Over the years we have developed lasting connections and deep expertise in these areas that help us design and implement best-in-class international rollout digital strategies for our global clients.
See our CLIENT SUCCESS STORIES and VIDEO SUCCESS STORIES to learn more about the solutions we’ve implemented using these technologies.

Trusted Salesforce Partner

Trusted Salesforce Partner

Our strategic partnership with Salesforce began in 2010. With Salesforce Navigator Expert status, several Salesforce awards for multi-cloud innovation, and a proven playbook for Customer 360 success, OSF Digital guides enterprises through their entire digital transformation journey.

Engage a consultant

To discuss how OSF Digital can help you get started with online marketplace