Agentforce is Salesforce’s innovative solution that is reshaping how businesses engage with customers and streamline internal processes. By harnessing AI and natural language interfaces, Agentforce empowers businesses to automate tasks, improve accuracy, and enhance workflow efficiency. In this white paper, we explore the core features of Agentforce and show how it’s different from traditional bots. Discover how this next-generation solution can help you unlock the full potential of your Salesforce investment.

In this white paper, you will discover:

• What is Agentforce? Learn how autonomous agents, not bots, are transforming customer experiences by handling complex tasks and improving employee productivity.
• How Agentforce Works: Dive into topics, actions, and the role of data in creating intelligent agents that drive automation.
• Einstein Trust Layer: Learn how the Einstein Trust Layer is woven into Agentforce to ensure data privacy, security, and compliance at every step of the automation process, giving businesses confidence in their AI-driven solutions.
• Agentforce Agent Breakdown: Understand the capabilities and mechanics of an Agentforce agent in detail.
• Salesforce’s Vision & OSF Digital’s Support: See how Salesforce’s trusted platform, combined with OSF Digital’s expertise, positions Agentforce as the future of business automation.

Ready to Transform Your Business?
Download the white paper to learn how Agentforce can accelerate your AI-driven customer engagement strategy.

Continue exploring how Agentforce’s capabilities are transforming industries with real-world use cases, competitive advantages, and key differentiators. We also examine how OSF Digital helps businesses implement and scale this next-generation technology.