Are you ready to reimagine your loyalty program?

Customers feel special when they get exclusive, relevant benefits, becoming true brand advocates who stay loyal and bring new business to you. A great loyalty program management solution must automate repetitive processes, consolidate customers’ entire journey, and customize engagement strategies. This will help create emotional connections that increase customer lifetime value.

You may have experienced challenges in the past tracking a loyalty program’s success, managing points, accessing reliable data to personalize marketing, ensuring management of member activities, and delivering rewards at the right time.

If you’re ready to reimagine how to build, measure, and create profit from your personalized loyalty program, then Salesforce can help you:

• Consolidate your customer data from multiple sources (website, POS, loyalty platform) and manage consent
• Identify unique customers and standardize customer-level data across channels
• Set up your loyalty program with multiple loyalty currencies to track activity on each engagement by brand
• Define and track member behaviors using data visualization to see rewards and experiences and follow up trigger actions
• Enable manual and AI customer behavior pattern analysis to predict the next best action for each customer
• Analyze program insights, including revenue, program liability, and promotion effectiveness

Learn how to go beyond points and rewards to build more profitable loyalty programs that make customers feel like people, not numbers. Discover more with our free white paper, 3 Ways to Personalize Your Loyalty Program with Salesforce Loyalty Management.

Download it today!