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 Unlocking the Future of Airport Customer Experience

Unlocking the Future of Airport Customer Experience

FEATURING: Salesforce and OSF Digital

Discover key strategies for elevating airport commerce. Learn how to meet evolving traveler expectations, boost revenue from airport services and travel retail, and maximize sales opportunities throughout the journey. See how a connected digital commerce platform can integrate data and AI to enhance operational efficiency, while delivering a seamless traveler experience from booking to boarding with real-time updates and personalized communication.

In 2024, airports across the MENA region are projected to serve approximately 500 million passengers, with this number expected to exceed 750 million by 2030. This growth presents a unique opportunity for airports to delight passengers at every step of their journey by providing personalized experiences at scale.

Discover how a connected digital commerce platform can transform the airport experience in our exclusive webinar, "Unlocking the Future of Airport Customer Experience," presented by Salesforce and OSF Digital.

Key Highlights:

  • 2024 Traveler Expectations: Discover how to meet evolving traveler needs and capitalize on emerging opportunities.
  • Increase Revenue: Explore strategies to boost income from airport services and travel retail.
  • Maximize Sales Opportunities: Learn how to enhance transactions throughout the travel journey.
  • Connected Traveler Platform: Explore a unified platform that integrates data and AI for improved operational efficiency.
  • Seamless Traveler Journey: Understand how to guide passengers from booking to boarding with real-time updates and personalized communications.

Speakers:

  • Charles Jobson - Enterprise Account Executive, Salesforce
  • Robert Sweeney - Commerce Cloud Account Executive, Salesforce
  • Antoine de Kerviler - EMEA Airline & Airport Industry Advisor, Salesforce
  • Rob Smith - Global VP of Technology, OSF Digital

Don’t miss your chance to shape the future of airport travel. Watch the on-demand webinar and unlock the secrets to enhancing customer experience at your airport!