Whether B2Bs need an entirely new ecommerce platform, replatforming services for existing systems or custom development work across Salesforce clouds, the process of transforming to meet market demands is critical.
Our results prove digital customer experiences and integrative sales channels are the top B2B indicators of growth in 2020 and beyond. Investing in B2B commerce can drive an organization’s people, process, and technology to survive in the digital age.
To build the right solution to achieve commerce excellence, brands need to find a specialized partner. As a leading global commerce solution and digital transformation company, OSF Digital provides technology, consulting, implementation and online shop management to emerging and premier brands such as L’Oréal, Kiehl's, Giorgio Armani, Kal Tire, Urban Barn, among others. Brands find OSF’s credibility, proven multi-cloud commerce approach, deep experience, and fast implementation delivery as the right specialty mix to handle complicated multi-faceted business initiatives.
OSF’s Salesforce certified consultants work closely with brands to understand requirements; then leverage the full capabilities of a Salesforce solution and align it with business objectives. OSF studies any existing platform solution and uncovers pain points or hidden opportunities, then propose any necessary improvements to bring a brand closer to achieving goals using Salesforce Commerce, Service, Sales, Marketing and Community Clouds.
When B2B ecommerce is connected to one integrated CRM platform, a brand captures a holistic view of the customer via the centralization of data from marketing, sales, IT, commerce and service for a single, shared view of each customer. OSF’s solutions provide access to customer data to create strategic opportunities for B2Bs to craft a better customer experience through increased personalization.
OSF Digital’s omnichannel solutions offer B2Bs the following benefits:
Whether B2Bs need an entirely new ecommerce platform, replatforming services for existing systems or custom development work across Salesforce clouds, the process of transforming to meet market demands is critical. To build the right solution and to achieve commerce excellence, B2Bs need to have a specialized partner. With a credible implementation partner, B2Bs poised for the most ecommerce success will be those who balance human and digital automation and maintain a nimble approach to augmenting a customer’s journey for future success.
Discover what today’s business buyers are seeking, how to satisfy their needs, and learn how a robust B2B ecommerce solution can improve efficiency, and automate revenue opportunities, saving you time and money.
This article highlights the key criteria to consider during your decision-making process.
This article takes a deep dive into how your business can operate more efficiently and highlights the leading benefits to a top B2B ecommerce platform.