Guided Product Finder

Offer a Personalized Experience

About the Product

Guided selling is no longer just a fancy, nice-to-have feature. It has become a mandatory practice used by businesses that want to attract, satisfy, and retain customers.

Guided Product Finder is a standalone, highly customizable drop-in cartridge for Salesforce Commerce Cloud that is SFRA and SiteGenesis certified, and provides merchants with a simple, yet interactive way for their customers to find the right products online. Shoppers are presented with the best products to meet their specific needs. For any apparel, footwear, or even automotive business, this can simplify the path to purchase and leave consumers with a positive impression of your brand, reducing the likelihood of returns.

Guided Product Finder has received the Storefront Reference Architecture (SFRA) Certification from Salesforce Commerce Cloud.

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See how the cartridge works

Main Features

COMPATIBILITY

The cartridge is compatible with SiteGenesis and Storefront Reference Architecture (SFRA)—Salesforce Commerce Cloud’s customization model and blueprint for site design.
Choose your flow

Two flows are available when creating a quiz: a linear flow, where the previous question doesn't affect the following questions and gathers all answers until the end, or a decision-based flow, where a question influences either the next question displayed or the answer.
Flexible responses

Customers can navigate through questions, choose from single or multiple answers to a question, and even restart the quiz. Merchants are able to set a minimum or maximum number of selected answers for a question, and create complex logic by using operators such as OR and AND for the answers.
Multi-language quizzes

Create multi-language quizzes directly in Business Manager and set the quiz to be public or private. A customer must be authenticated to take the quiz if it's set to private.
VISUAL ENHANCEMENT

You can add images to questions or answers to make your quiz more engaging.
CUSTOMIZED QUIZZES

You can customize the quiz interface and edit every piece of content within the quiz, such as changing colors, moving the buttons around, and changing the question labels.
PRODUCT RECOMMENDATION

You are able to map a single product as the quiz result, or you can choose to display multiple items. This is how you exponentially increase recommendation flexibility and help customers explore your website more.

SEE HOW THE PRODUCT ENHANCES YOUR ONLINE SHOP

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Resources

Related Articles, White Papers, Case Studies & More

Brochure

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Article

Accelerate Automotive Sales

Many businesses put off launching an online store because the length of time it takes and the amount of work it elicits. By leveraging features of a DTC quick start ecommerce solution, merchants can launch online quick — in weeks, not months.
Read Article
CASE STUDY

Kal Tire

The company was looking to offer an enhanced level of service to their customers in areas such as product selection, visualization and personalization, as well as in booking appointments with Kal Tire specialists for tire installation.
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Article

ONLINE CUSTOMER BEHAVIOR

It’s difficult to know what customers are really doing on your site, and not having access to analytics puts you at a serious disadvantage. Leveraging Google Tag Manager into Salesforce Commerce Cloud can help you to gain insight through relevant analytics.
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Article

CREATE A LOYALTY PROGRAM

This article will discuss why creating a loyalty program is important for customer loyalty and retention. A rewards program adds value and encourages consumers to become repeat buyers.
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Press Release

We’re extremely proud to achieve this recent Storefront Reference Architecture (SFRA) certification as it proves OSF’s capability in assisting merchants with their goal to deliver an exceptional experience at every stage of the customer journey.
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