Implementing and integrating Salesforce Commerce Cloud with the company’s loyalty solution provides end-to-end data access to each customer interaction. The new platform quickly and seamlessly integrated with its payment methods and loyalty solutions, enabling a faster go-to-market.
The company will obtain total ownership of online sales. Due to optimized and automated processes, they will be able to reduce manual processes and increase efficiency on their ecommerce initiatives.
The brand’s new platform offers customers an improved experience. Their customers now can schedule downloads for digital products and purchase with vouchers while using single sign-in functionality. The mobile-first approach will contribute to a delightful experience on all devices.
The video game brand will increase revenue and profitability and reduce the cost of platform ownership.
OSF Digital provided a fast go-to-market solution with a short deadline, solving the brand’s pain points and preparing it for growth with a scalable and flexible solution.
