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Servier

Digital Innovation for Community Engagement

Servier is an international pharmaceutical company governed by a non-profit foundation. With headquarters in Suresnes, France, Servier has a strong international presence in 150 countries and employs 22,000 people worldwide.

In the healthcare community, getting experts to collaborate and network on issues related to a well-known and well-understood chronic disease is a real challenge. Servier needed a top-notch innovative solution — a secure, private digital portal — to attract and motivate doctors, healthcare professionals, and experts to connect, collaborate, learn, and share their medical knowledge, best practices and tips on hypertension.

“OSF Digital demonstrates over and over again their true partnership at all project stages from ideation to release management for continuous improvement. Their highly committed team accepts challenges and delivers outstanding results. So today, the community portal and progressive web app are vital elements that support our company’s mission to solve today’s most important health issues.”

Silvio Riese,
Cross Channel Manager, Servier

Servier

Using the Sitecore Experience Platform and Sitecore EXM, OSF Digital developed a community platform similar to Facebook. This password-protected space allows doctors and healthcare professionals to:

join the conversation

JOIN THE CONVERSATION
ABOUT HYPERTENSION

create new posts

CREATE NEW POSTS AND
SHARE MATERIALS

comment on posts

COMMENT ON POSTS
OR ADD ‘LIKES’

share insights

SEARCH AND ORDER PRINT
MATERIALS

search and order

SHARE INSIGHTS AND
PROVEN TOOLS

Servier

Servier sales reps now can leverage a brand-new progressive web app (PWA) developed by OSF Digital to quickly and easily register new doctors as members of the hypertension community.
The App:

  • Collects user data and e-signatures
  • Stores registration data and signatures in accordance with GDPR
  • Automatically synchronizes registration data with the Sitecore server
  • Sends a registration confirmation request to each user
  • Works without an internet connection, which is helpful at clinics and events; once the app connects to the internet, stored data is passed to Sitecore xDB via xconnect
  • Can be installed on any device
  • Can be used for other communities created by the company

DOWNLOAD THE FULL CASE STUDY FOR MORE ABOUT THIS PROJECT

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