Deliver smarter customer journeys with AI

By Leveraging Salesforce Einstein Solutions

Are you looking to:

Work faster and smarter while achieving more effective results with Salesforce Einstein. By using this layer of artificial intelligence, you’ll raise your team’s productivity and provide tailored experiences to engage with your customers in a more personalized, meaningful way. Discover relevant insights, predict future outcomes, automate tasks and much more to drive more conversions and keep your customers loyal.

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Our Einstein Services

Einstein Consulting

We’ll perform an audit of your business and build a strategy that will leverage the right Einstein features for your business. Our team of experts will help you understand each feature and the type of data used in each feature (behavioral, transactional, product). We’ll then define a program that meets your ecommerce and marketing needs to deliver personalized experiences and ease your team’s workload.

Einstein Implementation & Integration

With expertise and experience, we’ll deploy an Einstein solution with personalization at scale. Whether you want Einstein for Commerce Cloud, Marketing Cloud or both, we’ll configure, integrate and customize a solution that will help your online store optimize conversions.

Einstein Managed Services

Let us manage your Einstein program on Commerce Cloud or Marketing Cloud for you. We’ll help you get the most out of Einstein’s powerful capabilities by keeping your solution optimized with best practices and a customized combination of features that fit your needs.

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Work Smarter & Faster With AI

Discover

Salesforce Einstein

Einstein for Commerce Cloud

Give your customers targeted shopping experiences based on customer data with Einstein for Commerce Cloud. Offer personalized product recommendations, product sorting and search results based on a customer’s behavior. Anticipate shopper search intent and automate merchandising actions, such as building product sets or enriching search dictionaries. With a more 1:1 browsing experience, your customers will spend less time searching—lowering your abandonment rate and improving your storefront’s performance. By leverage Einstein’s capabilities, you’ll also improve your productivity with easy tools that will lighten your team’s workload.

Einstein for Marketing Cloud

Save time building personalized messages in real time with Einstein for Marketing Cloud. By leveraging AI that tracks customer engagement, you can send your customers on the right journey. Most content is irrelevant to the individual customer, but with Einstein, you can assign your content to the right customer, reducing content fatigue and increasing the lifetime of the content your marketing team worked hard to create. With relevant product recommendations and automated behavioral triggers, you’ll improve your cart abandonment and browse abandonment rates. Leverage Einstein to get more insights on the performance of your content so you can improve the effectiveness of your messaging.

Learn about

some of Einstein’s features

Dive Deeper

Into Our Salesforce Einstein Expertise

PROVIDING MEANINGFUL ENGAGEMENT TO DRIVE CONVERSIONS

Chilean retailer La Polar needed to personalize its commerce and marketing efforts, so we implemented Salesforce Einstein as part of a solution to help the company deliver more targeted content to shoppers.

OFFERING A MORE PERSONALIZED SHOPPING EXPERIENCE

Laura Canada wanted to provide personalized shopping experiences at scale. As part of our solution, we enabled the Canadian retailer to give customers relevant product recommendations with Einstein.

IMPROVING RELATIONSHIPS WITH CUSTOMERS

Domaine Chandon turned to us to transform their commerce. With the help of Einstein, the winemaker has more engaging interactions with its customers.

Lasting Connections and Deep Expertise

OSF Digital is an award-winning, certified solution and support partner for leading enterprise, ecommerce, CRM, OMS, and CMS technologies. With proven experience and expertise with Salesforce technology, we’ll implement your Salesforce Einstein solution quickly, customize it to your needs, and support you to accommodate the growth of your business.
 
See our CLIENT SUCCESS STORIES and VIDEO SUCCESS STORIES to learn more about the solutions we’ve implemented using Salesforce technologies.

Trusted Salesforce Partner

Trusted Salesforce Partner

Our strategic partnership with Salesforce began in 2010. As one of their 'Best System Integrators', we have over 650 Salesforce certifications and more than 40 certified cartridges, helping businesses grow and providing support throughout their digital transformation journey.

Engage a consultant

To discuss how OSF Digital can help you optimize your customer journeys with Salesforce Einstein