Formed in 1987, the IKKS Group is a French fashion player, positioned in the premium segment. It operates through its three brands, Ikks, I.Code, and One Step, covering the whole family—children, women, and men.
With a powerful tech stack comprising Commerce Cloud, Service Cloud, and Einstein, IKKS was already familiar with the robust capabilities of Salesforce solutions. After five years of growth, IKKS recognized the need to elevate its Salesforce SiteGenesis ecommerce platform to meet market standards and propel its online sales objectives. To effectively support its goals, IKKS strategically decided to migrate to Salesforce Commerce Cloud Storefront Reference Architecture (SFRA).
“Through this project, OSF helped us modernize our ecommerce platform, ensuring growth and scalability for IKKS’s online sales. With Salesforce Commerce Cloud SFRA, we can improve conversions on mobile and offer our customers an easy-to-use, engaging platform. Unifying our sites helps reduce maintenance costs and efforts and improves the customer experience with IKKS’s brands. The buyers can easily find our stores with OSF’s Store Locator cartridge implementation. With OSF’s OmniCommerce cartridges, we can smoothly transition our online stores to a headless commerce architecture to gain greater flexibility and control over the user experience. We will continue our digital transformation with OSF to further enhance customer journeys and streamline sales.”