Enhancing IKKS’s Ecommerce Platform With Salesforce SFRA

Modernizing the IKKS Ecommerce Engine With Salesforce SFRA

Download the Full Success StoryFormed in 1987, the IKKS Group is a French fashion player, positioned in the premium segment. It operates through its three brands, Ikks, I.Code, and One Step, covering the whole family—children, women, and men.With a powerful tech stack comprising Commerce Cloud, Service Cloud, and Einstein, IKKS was already familiar with the robust capabilities of Salesforce solutions. After five years of growth, IKKS recognized the need to elevate its Salesforce SiteGenesis ecommerce platform to meet market standards and propel its online sales objectives. To effectively support its goals, IKKS strategically decided to migrate to Salesforce Commerce Cloud Storefront Reference Architecture (SFRA).

“Through this project, OSF helped us modernize our ecommerce platform, ensuring growth and scalability for IKKS’s online sales. With Salesforce Commerce Cloud SFRA, we can improve conversions on mobile and offer our customers an easy-to-use, engaging platform. Unifying our sites helps reduce maintenance costs and efforts and improves the customer experience with IKKS’s brands. The buyers can easily find our stores with OSF’s Store Locator cartridge implementation. With OSF’s OmniCommerce cartridges, we can smoothly transition our online stores to a headless commerce architecture to gain greater flexibility and control over the user experience. We will continue our digital transformation with OSF to further enhance customer journeys and streamline sales.”

Aurélie LABATUT

Director of Ecommerce and Omnichannel, IKKS

OSF Digital helped IKKS implement Salesforce Commerce Cloud using a shared core codebase Reference Application (Ref App) for site-to-site code reuse and quick global online expansion. OSF has also unified two of IKKS’s sites into one, enabling easy maintenance and centralized content. The replatforming from SiteGenesis to SFRA and the creation of a new storefront for the I.Code brand allowed IKKS to achieve its main objectives.OSF’s Store Locator Composable Storefront compatible cartridge for Salesforce Commerce Cloud helped IKKS save time and budget on implementation and transition to a headless commerce architecture. The cartridge provides shoppers with additional details on company stores and allows them to find the closest store based on their location.INNOVATIVE IMPLEMENTATION OF THE STORE LOCATORStore Locator is a Composable Storefront compatible cartridge, part of OmniCommerce, OSF's collection of headless apps and features developed for Salesforce Commerce Cloud. This headless application helps IKKS showcase its brand in a meaningful way that inspires action.

UPLIFTING THE ECOMMERCE GAME FOR IKKS

INCREASEDMOBILE CONVERSION

REDUCEDMAINTENANCE COSTS

IMPROVEDEVOLUTIONS TIME TO MARKET

EASYCODE CUSTOMIZATION AND MAINTAINABILITY

FASTERFRAMEWORK

ENHANCEDUI/UX

Uses Salesforce Commerce Cloud’s new headless customization model and blueprint for site design.
Enables faster website development with quick and scalable feature releases.
Allows for easy integration with other headless applications.
Helps IKKS stay up to date with the latest technology trends.

Provides relevant store information by detecting a shopper’s location.
Allows shoppers to search for stores by location or name.
Enables IKKS to add and edit store information directly in Business Manager.

THIS SOLUTION MAY BE RIGHT FOR YOU IF YOU WANT TO:

Improve conversions on mobile.
Gain omnichannel capabilities.
Improve your ecommerce site usability and user experience.
Shorten the time to market for evolutions while reducing maintenance costs.
Help your company meet its online sales growth goals for the following years.
Provide a distinctive platform for expressing your brand’s identity.
Help customers find your stores more easily and interactively.

Download the Full Success Story