Fit Foods manufactures and distributes a wide range of healthy lifestyle and sport nutrition products and supplements to over 70 countries and distributes various brands to channels worldwide, including health stores, natural grocers, gyms, sports stores, grocery stores, pharmacies, and convenience stores.
After relying on a disjointed customer relationship managment (CRM) process for years, the company needed to streamline operations and speed up the sales process. This would eliminate silos and enhance visibility into their opportunity data and forecasting ability. To support these goals, Fit Foods decided to implement Salesforce Manufacturing Cloud.
“As a growing company, we needed better operational agility and less manual customer relationship management (CRM). Teaming up with OSF Digital gave us the depth of expertise and project steering to support our transition to Salesforce Manufacturing Cloud. With out-of-the-tool components and advanced tools, we now have greater visibility into the business, with analytics and reporting tools that will speed up our sales process and drive future growth.”
OSF Digital deployed Salesforce Manufacturing Cloud and Analytics to help Fit Foods capture a complete view of opportunities and gain unprecedented visiblity into the business. Better forecasting, analytics and inventory management insights will enable them to optimize and standardize processes in Canada and the U.S.
In the second phase, OSF Digital provided post-implementation support to adapt the technology to the company’s needs and objectives and integrated out-of-the-box tools to enable granular visiblity into forecasting targets, gross margin, and ever SKU.
With better operational agility, Fit Foods can now: