Leveraging best-in-class enterprise search capabilities to bring relevant knowledge to Salesforce clients.
IT professional services provider OSF Digital announced today they have become a certified
Coveo partner. As a leading provider of search and relevance technology, Coveo’s solutions instantly deliver the most pertinent, context-aware knowledge and information to users across all industries.
As a certified Salesforce Consulting Partner and premier technology partner to enterprise-class businesses around the world, OSF will install, customize and integrate the Coveo for Salesforce solution, which securely connects, in real-time, any collective information fragmented across cloud, social, and on-premise systems. This federation is made possible with Coveo’s Advanced Relevance Engine which injects the most contextually relevant knowledge so agents can investigate accounts and tickets quickly while having access to associated cases, KB articles, community posts, even related experts – automatically, all within one view.
“Coveo for Salesforce is an ideal match for many of our clients,” said Gerard Szatvanyi, President and CEO of OSF Digital.
“Giving clients the ability to locate, extract and use important information stored within their IT ecosystem means saving time, money and providing a superior level of service to their customers.”
All trademarks and trade names mentioned herein are the properties of their respective holders and hereby acknowledged.Contact: OSF Digital[email protected]1-(888)-548-4344
