OSF Digital Debuts Integration Plug-in for Demandware and Microsoft Dynamics CRM 2013

March 20 | 2013

Synchronize customer and order data to gain valuable insights, save time and eliminate errors

IT professional services provider OSF Digital announced today the delivery of OSF Integrator for Demandware and Microsoft Dynamics CRM 2013, an easy-to-use integration plug-in that enables customer and order data from the Demandware® Commerce platform to be automatically synchronized into Microsoft Dynamics CRM 2013. The tool also has the ability to build custom reports directly in Microsoft Dynamics CRM 2013, offering users a truly unique look into the browsing habits and purchasing behavior of their customers.

By capturing valuable data from the retailer’s site on the Demandware Commerce platform and automatically uploading the information into Microsoft Dynamics CRM, this easy-to-use integration solution gives users the power to view customer records directly in Microsoft Dynamics, stay up-to-date on each customer’s purchasing history, and provide a personalized shopping experience to each customer.

OSF Integrator for Demandware and Microsoft Dynamics CRM 2013 is the company’s latest offering in the OSF Integrator line of products designed to convert commercial software into fully-integrated solutions. Gerard Szatvanyi, President and CEO of OSF Digital, recognized the opportunity for integrating the two widely-used systems. "Ecommerce retailers need powerful solutions that allow them to manage interactions with their customers. Coupling the customer management functions of Microsoft Dynamics with the detailed data from Demandware Commerce offers users the best of both worlds."

The Standard Version for $5,000 per license annually, allowing one sync per day and up to 50,000 records per month. A Premium Version for $10,000 per license annually allows 125,000 records per month and provides synchronizations up to four times per day.
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Contact: OSF Digital