2024 Omnichannel Retail Index
                        
                        
                            
                                
                            
                        
                        
                        
                            THE STATE OF DIGITAL AND OMNICHANNEL COMMERCE 
                             
                         
                        
                            The 9th Omnichannel Retail Index examined how U.S. retailers delivered on the omnichannel promise amid economic pressures, highlighting adoption trends across web, mobile, store, and cross-channel. Its findings set the stage for the global expansion in 2025.