Menu
Back to Products

Connector for Facebook Shops & Salesforce Order Management

Seamless Integration Between Two Platforms

About the Product

Connector for Facebook Shops & Salesforce Order Management

Our Connector for Facebook Shops & Salesforce Order Management facilitates a seamless integration between a social commerce store created with Facebook Shops and Salesforce’s order management system. Merchants can easily manage all orders in the same platform and have a better overview of orders and selling channels directly in Salesforce Order Management.

Gaining valuable insight into orders is another great benefit of connecting your Salesforce Order Management platform to your apparel, footwear, or cosmetics Facebook Shop.

Connector for Facebook Shops & Salesforce Order Management has received its AppExchange Certification and is available for download on the marketplace.

Go To Marketplace

Main Features

  • OUC DW icon 6

    SEAMLESS INTEGRATION

    Unify and synchronize both selling channels—your ecommerce store and your social commerce store—by connecting the way you manage your orders.
  • BT icon 4

    EASY TO INSTALL

    Connector for Facebook Shops & Salesforce Order Management is easy to install and configure in your Salesforce Order Management and Salesforce Commerce Cloud platforms.
  • 04 Build Info Availability

    ALL ORDERS IN ONE PLACE

    You will be able to manage orders from Facebook and Instagram directly on the Salesforce Order Management platform together with orders from all your other selling channels.
  • BT icon 2

    ORDER SYNC & FULFILLMENT

    New orders placed on Facebook Shops are created automatically in Salesforce Order Management, based on the schedule set up by you. The orders are fulfilled in Salesforce Order Management using the Facebook API.
  • order cancellation

    ORDER CANCELLATION

    You can cancel full orders or specific order items directly from Salesforce Order Management. Cancellations are automatically synced in Facebook Shops for you to have a unified view of data.
  • return sync

    RETURN SYNC

    New returns initiated on Facebook Shops are automatically updated in Salesforce Order Management, based on the schedule set up by you. Once the returns are synced, you can approve them and send a return label email for each order item.

SEE HOW THE PRODUCT WORKS

SCHEDULE A LIVE DEMO
related products

Related Products

Other Products You Might Find Useful
for Your Online Shop

Resources

Related Articles, White Papers, Case Studies & More

  • two platforms
    Brochure
    READ BROCHURE
  • Retail’s new reality: Digital-first, fluid, and agile
    Article
    RETAIL’S NEW REALITY

    Consumers expect retailers to have ecommerce and mobile capabilities. Their expectations are high; they bank on researching each stage of the purchase journey online.

    Learn More
  • Retail Recovery Webinar - FB
    Webinar
    RETAIL RECOVERY

    The loss of in-store interaction with customers left brands looking to their commerce sites to keep their businesses thriving. Get tips and insights from this interactive discussion.

    Learn More
  • Online Grocery Challenges Article
    White Paper
    ONLINE GROCERY MARKETS

    Now more than ever, ensuring that technology in the supermarket industry is accelerating service and product demand to deliver better and faster results for customers, is paramount to survival.

    Learn More

Schedule a Live Demo with one of our OMS Specialists

* All fields required.

Certified Salesforce Know-How

Our AppExchange Certifications are a stamp of approval for the quality of our products. The certification process has a heavy focus on security and value—this is why we build top-notch products based on real business needs; and we are ready to offer integration services for each of them.

Besides being a customer-oriented ISV, we have a strong team of Salesforce-certified specialists, able to create custom work in a fast and cost-effective way, so that you reach your specific goals.

Explore our products on AppExchange!

© Copyright 2023. All Rights Reserved.