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Connector for Facebook Shops & Salesforce Order Management

Seamless Integration Between Two Platforms

About the Product

Connector for Facebook Shops & Salesforce OMS

Our Connector for Facebook Shops & Salesforce Order Management facilitates a seamless integration between a social commerce store created with Facebook Shops and Salesforce’s order management system. Merchants can easily manage all orders in the same platform and have a better overview of orders and selling channels directly in Salesforce Order Management.

Gaining valuable insight into orders is another great benefit of connecting your Salesforce Order Management platform to your apparel, footwear, or cosmetics Facebook Shop.

Connector for Facebook Shops & Salesforce Order Management has received its AppExchange Certification and is available for download on the marketplace.

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Main Features

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    SEAMLESS INTEGRATION

    Unify and synchronize both selling channels—your ecommerce store and your social commerce store—by connecting the way you manage your orders.
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    EASY TO INSTALL

    Connector for Facebook Shops & Salesforce Order Management is easy to install and configure in your Salesforce Order Management and Salesforce Commerce Cloud platforms.
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    ALL ORDERS IN ONE PLACE

    You will be able to manage orders from Facebook and Instagram directly on the Salesforce Order Management platform together with orders from all your other selling channels.
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    ORDER SYNC & FULFILLMENT

    New orders placed on Facebook Shops are created automatically in Salesforce Order Management, based on the schedule set up by you. The orders are fulfilled in Salesforce Order Management using the Facebook API.
  • order cancellation

    ORDER CANCELLATION

    You can cancel full orders or specific order items directly from Salesforce Order Management. Cancellations are automatically synced in Facebook Shops for you to have a unified view of data.
  • return sync

    RETURN SYNC

    New returns initiated on Facebook Shops are automatically updated in Salesforce Order Management, based on the schedule set up by you. Once the returns are synced, you can approve them and send a return label email for each order item.

SEE HOW THE PRODUCT WORKS

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Certified Salesforce Know-How

Our AppExchange Certifications are a stamp of approval for the quality of our products. The certification process has a heavy focus on security and value—this is why we build top-notch products based on real business needs; and we are ready to offer integration services for each of them.

Besides being a customer-oriented ISV, we have a strong team of Salesforce-certified specialists, able to create custom work in a fast and cost-effective way, so that you reach your specific goals.

Explore our products on AppExchange!

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