Technical and customer support services are an essential part of any technology strategy. With effective support operations, you’ll get the best return on your investment. You’ll maximize adoption, productivity, technology performance, and overall business results. Use this ebook as a guide for the five steps you should take when building a sustainable support strategy for your Salesforce solutions.

What you’ll find in this ebook:

• How to identify support needs
• Ways to scale your support needs
• Steps to managing support service
• How to ensure compliance with data protection laws
• What to do after deploying support services

Read this free ebook, “Optimizing Support Operations,” and get started on your roadmap to developing a support strategy to make the most of your solutions.