SPONSORS: OSF Digital, Salesforce
78% of customers, including business buyers, now expect consistent interactions across departments. This means that your marketing, sales and service teams can no longer operate in their separate spaces—and omni-channel connectivity is a must. Businesses that invest in B2B commerce can operate more efficiently and drive an organization’s people, process, and technology to not just survive, but thrive in the digital age.
In this webinar series, Salesforce and OSF Digital will showcase the power of an omni-channel B2B ecommerce solution. With an omni-channel approach, B2B businesses create enhanced customer experiences that result in greater customer loyalty, accelerated revenue growth and insights that drive better decision-making in all areas of the business.
VP Global GTM Commerce Cloud, Salesforce
Andy guides the strategy for B2B Commerce at Salesforce, including product and surrounding ecosystem, go-to-market alignment and thought leadership with customers and industry stakeholders. Prior to Salesforce, Andy was EVP of Strategy and a principal investor at CloudCraze, the B2B Commerce company acquired by Salesforce in 2018. Andy has worked in eCommerce nearly his entire career, as both a practitioner and entrepreneur.
Unify Big Data, POS Product Director, OSF Digital
With over 20 years of experience in enterprise solutions with expertise in application development, system integration, content management, and analytics. Henrique graduated in Computer Science with specializations in Finance and Executive Management. He joined OSF in 2018 when the company acquired iFactory Solutions, and he currently oversees strategy and innovation for OSF’s Heroku, B2B and Cross Cloud practices.
This is part four of our 4-part B2B webinar series. Register for our upcoming webinars by clicking here.