Companies that initiated digital transformations before the global pandemic leveraged the power of ecommerce solutions to reap sky-high growth, ensuring their future is not left to chance. While you likely know a global rollout entering new markets is necessary to future proof your organization, what are the essential factors to consider when creating a digital roadmap for a global expansion strategy?
Working out the details of where to expand is something every retailer, CPG, B2C, or B2B manufacturing company wanting to accelerate global expansion must address. While Brazil and APAC markets may be enticing, it may be easier to start in mature markets like the US, UK, France, and Germany. Entering new markets poses different opportunities and challenges each company should consider.
Our global expansion readiness checklist will help you know what to consider when creating your digital roadmap for a global rollout.
1) Are your potential new markets narrowed down? Once decision-making criteria are established, you can prepare a shortlist of potential markets that meet your needs. These criteria likely will be the most complex part of your planning. They may involve looking at GDP, size and growth of potential markets, consumer preferences, the intensity of competition, cultural and language barriers, and understanding regulation compliance and foreign tax environments.
2) Have you performed a requirements analysis to determine your global expansion strategy? Internationalization is about ensuring your ecommerce solutions can handle the same or similar tasks for customers in different regions. You’ll need to assess where you want to sell, how to sell, and how to get your product in the country. Every country comes with different laws, customs, and nuances that your website and underlying technologies must address.
3) Do you have a multi-cloud ecommerce platform to support your needs? Your business needs the right commerce strategy to make an intelligent move into entering new markets. Your multi-cloud ecommerce platform needs to support your language needs and allow you to create rich text in different forms and colors with additional images that will appeal to all markets. Your platform will also need API support for integration with any third-party software you may need and a responsive design for a mobile-friendly site.
4) Do you have the proper logistics and payment service providers ready to serve your new market? One factor to your success is establishing an appropriate financial and taxation infrastructure to ensure you get timely reports and comply with local tax and business policies. To focus on building significant new channel growth, you will likely need a payment and compliance expert to handle the all-consuming details.
As a respected business looking to deploy a global expansion strategy, you need a scalable end-to-end ecommerce solution allowing you to grow your business globally at an accelerated rate. To futureproof your business, you need a best-in-class global ecommerce solution to enable your brand(s) to have a connected commerce strategy with a 360-degree view of customers.
OSF Digital and Digital River can implement a complete and fully integrated customized solution designed for scale and accelerated global expansion. OSF Digital, a top trusted digital transformation systems integrator and leading global commerce solutions company, can help you carry out a successful global expansion strategy to establish an efficient digital presence as you begin entering new markets. Digital River, a complete global payment, fraud, tax, and compliance solution, can help sell globally, more quickly, and with less cost. Together, OSF Digital and Digital River can help you seamlessly join your front-end user experience with a complete back-end ecommerce solution.
With over ten years of experience in project management for leading IT consulting companies, Michael joined OSF in 2013. His work has been critical to the success of multiple Salesforce Commerce Cloud projects and programs within the company. Michael has advanced into the role of SVP of Operations where he oversees OSF's expansion on a global scale.