Québec City, Canada – February 10, 2020 – OSF Digital, announced today that its Guided PRODUCT FINDER cartridge for Salesforce Commerce Cloud is now Storefront Reference Architecture (SFRA) certified and available on the Commerce Cloud Partner Marketplace, under the Personalization category.
Guided PRODUCT FINDER is a highly customizable product recommendation cartridge designed for merchants who seek to enhance their Salesforce Commerce Cloud-based websites. The cartridge is easy to configure in Business Manager and helps merchants build quizzes based on question flows that use structured logic.
Guided PRODUCT FINDER is suitable for a wide range of industries that could benefit from offering a guided sales process including retail, apparel and footwear, automotive, and ticketing and entertainment, among others. The cartridge reduces the number of product returns because customers are certain they’ve chosen the right item after taking a quiz to determine their style, what product best fits their needs, the next event they should attend, or any other shopping decision they may require assistance with.
This innovative product helps merchants deliver a highly personalized online shopping experience for consumers as well as offer relevant products and promotions. Guided PRODUCT FINDER simplifies the path to purchase, helps online stores provide a custom shopping experience, and leaves customers with a positive impression.
“Guided PRODUCT FINDER is ideal for any brand that wants to personalize the experience that customers have on their online store by speaking directly to the consumer,” says Simion Petrov, VP of Innovation & APAC Client Services.“We’re extremely proud to achieve this recent Storefront Reference Architecture (SFRA) certification as it proves OSF’s capability in assisting merchants with their goal to deliver an exceptional experience at every stage of the customer journey”
OSF Digital, winner of the 2019 Bolty Award for Best Digital Experience in the Retail and Consumer Goods category, the 2019 Partner Innovation Award in the Customer 360 category, and the 2018 Salesforce Lightning Bolt Trailblazer Award for Retail, is a leading global commerce solutions company that provides technology, consulting, implementation and online shop management services to emerging and premier brands, and merchants. OSF's agile approach allows it to scale global growth more quickly and enable companies to enhance the customer experience. With over 250 ongoing projects and eight years of worldwide deployments, OSF Digital delivers connected commerce solutions across channels, devices and locales. HSBC and BDC are OSF Digital's financial partners, and Salesforce Ventures and Delta-v Capital are investors.