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Salesforce Technical Architect

Department

Salesforce CRM

Location

Philippines

Posted

June 27, 2024

Join OSF Digital this year - a globally recognised digital transformation specialist, and be part of our driven and innovative team. As a trusted Salesforce partner for over a decade, we are experts in B2B, B2C, and multi-cloud solutions. We have recently celebrated our 20th anniversary and have been steadily expanding our global presence. We are proud of our many accomplishments, including recognition in the Fast Company list of best workplaces for innovators, and in the Salesforce 2023 Partner Innovation Awards for our outstanding Multi-Cloud Digital Transformation expertise.

At OSF Digital, you will collaborate with exceptional individuals who are dedicated to delivering top-quality outcomes for renowned brands worldwide. Our diverse yet tightly-knit team of over 2500 high-performing professionals operates across 50+ global offices. We foster a strong sense of teamwork, building long-term relationships with our customers.

OSF Digital’s Salesforce Technical Architects are responsible for providing architecture strategy and design for OSF Digital clients with a focus on Salesforce and its related integrations / technologies. Salesforce Architects are also expected to help OSF Digital build specialist capabilities in relevant Salesforce fields such as CPQ, B2B and AI etc.

The role encompasses a minimum of 80% billable utilization with any remaining time focused on pre-sales, internal objectives and input into the provision of high quality and profitable service offerings to OSF Digital clients.  Some identification and qualification of opportunities within existing accounts will be expected in this position.

On a project basis, the role requires some hands-on technical involvement in addition to project leadership and client relationship management. As senior members of the team, Salesforce Technical Architects are also expected to share knowledge via mentoring and coaching for more junior consultants. 

Key Responsibilities include:

  • Deliver solution designs for clients that meet OSF Digital’s high standards of quality, timeliness and profitability.
  • Input into requirements and creation of specifications and architectural artifacts.
  • Identify cross-sell and up-sell opportunities across the client base.
  • Hands-on delivery within projects as required (development / configuration).
  • Project estimates and scoping.
  • Contribute to building out OSF Digital’s IP and knowledge base.
  • Work actively with OSF Digital to shape the tools, artifacts and capability of a successful practice and market offering. 
  • Contribute to pre-sales activities as required, working closely with the OSF Digital business development team. 
  • Build strong, trusted relationships within the OSF Digital client-base.
  • Keep abreast of market trends and assist OSF Digital in remaining at the forefront of the market.

Requirements

About you:

  • Strong hands-on Salesforce architecture experience  
  • 10+ years of commercial development experience 
  • Experience architecting and delivering solutions to both large and small organisations with a particular emphasis on complex, enterprise level environments 
  • Demonstrated experience in consulting; stakeholder management and project delivery   
  • Strong background with a range of integration technologies and platforms – design and implementation 
  • Focused on achieving outcomes with high levels of initiative and drive
  • Exceptional client service skills; an active listener who is able to provide clarity and solve the right problems  
  • Excellent documentation skills 
  • A team player who builds relationships based on trust and can work cooperatively 
  • Strong business acumen and commercial awareness 
  • Flexible and able to apply expertise appropriately in a variety of settings
  • A high initiative and a strong focus on continuous improvements and innovation

Benefits

 As a Salesforce Platinum Partner, we offer cutting-edge projects with a global impact. Gain expertise in diverse cloud platforms, including AI, and make a significant difference to clients. Here locally within our delivery centre, we are proud to be a Great Place to Work-Certified™ company, and as we are widening our reach in the Global Market, we are aggressively expanding our Philippine Team! Enjoy a flexible work environment with remote options, flexible hours, and a positive, supportive company culture. We prioritize work-life balance and well-being initiatives.

Your professional growth and recognition matter to us. Access training, certifications, and career advancement opportunities in our diverse and inclusive workplace.

Join OSF Digital and unlock your potential. Be part of a highly talented team that is shaping the future of digital transformation.

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