Are you ready to tackle complex business challenges and deliver innovative solutions on the Salesforce platform? Join us as a Salesforce Consultant! You'll work with diverse clients to craft tailored strategies, leveraging your passion for Salesforce and business acumen. If you're eager to make an impact and thrive in a dynamic environment, we invite you to be part of our journey.
As a Salesforce consultant,
- You enjoy solving complex business challenges by delivering solutions on the Salesforce platform.
- You’re able to understand the commercial context of our client’s businesses and their challenges to develop the scope of work for Salesforce solutions.
- You work with a variety of clients to help them understand and define how they will use Salesforce to deliver business solutions.
- You must be passionate about Salesforce and have a good understanding of its products and how to use them in solving business challenges.
- You need a good level of business and commercial awareness to be able to successfully scope and deliver projects to customers.
- You work with customers to develop a roadmap to deliver their strategy using the Salesforce platform.
- You plan and execute discovery workshops with customers.
- You attend and/or run workshops with relevant Technical leads and customers. In-depth knowledge of the Salesforce Platform and keeping up to date with the latest developments on the platform.
- You write scope and deliverable user stories or requirements in line with the set-out project objective, budget and deadlines Build & Test configuration-based Salesforce solutions to meet client specifications, both remotely and at client premises.
- You communicate effectively with the client either face to face, over calls, and screen share.
- You manage expectations of the client and internal stakeholders.
- You manage client expectations on scope, ensuring that everyone is on the same page in terms of what’s in, and out of scope.
- You develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients.
- You support pre-sales activities with customer demos, estimations, and technical recommendations.
- You collaborate with Developers and Technical leads where custom development is necessary.
- You should possess a good level understanding of Apex, Visualforce, Aura, LWC and integrations.
Requirements:
- Salesforce Certified Consultant (Sales / Service)
- Problem-solving aptitude Analytical mind with a business acumen
- Organised, self-starter able to work under your own initiative
- Excellent communication skills to liaise with team members and customers to ensure that high-quality solutions meet project requirements
- Excellent written communication skills, with an eye for detail
- A high level of concentration and resilience to stay focused on a project to the end and meet client deadlines
- Strategic thinker, able to understand the commercial context of a customers business
- Experienced in business analysis
- Experience with Agile, Waterfall and hybrid approaches would be considered advantageous
- Familiarity with project delivery tools including Miro, Lucidcharts, Draw.io, Jira, Confluence, Gearset, Copado, Salesforce DX, Data Loader
- Able to balance commitments, and work with resilience to achieve deadlines
- Carry out declarative configuration and customization, including Flow automation
- Excellent English skills
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.
