Join us at the forefront of digital transformation! We are the number one boutique Salesforce partner, dedicated to innovating within the Financial Services industry. Our team leverages Experience Design alongside Salesforce, AI, Data, and Platform technologies to power the future of business, aligning our efforts with our commitment to OSF values. If you are passionate about using business as a platform for positive change, you've found your next challenge.
As an integral member of our team, you will lead customer experience transformation projects across the financial services sector. This role is a unique blend of creativity and strategy, where design thinking and innovation meet to create exceptional customer experiences and drive business success.
Responsibilities:
- Collaborate with the most innovative, customer-centric companies to leverage Salesforce for business innovation.
- Drive transformative initiatives, improving how our clients connect with customers and how they're perceived in the financial services industry.
- Employ a combination of strategy, user research, visioning, ideation, visual storytelling, business model design, rapid prototyping, and in-market concept testing to deliver compelling, insight-based solutions.
- Act as a trusted advisor to our clients, helping them to quickly unlock significant value from their Salesforce.
Requirements:
We are seeking an ambitious, self-motivated individual with:
- A passion for revolutionizing the financial services industry through digital innovation.
- Experience in leading customer experience projects, with a strong foundation in design thinking.
- The ability to solve complex problems through insight-based concepts and prototypes.
- A maker's mindset, ready to lead various aspects of innovation engagements across industries.
