QSR Accelerator, developed by OSF Digital, is an industry accelerator built by leveraging the capabilities of Salesforce Commerce Cloud and Salesforce Experience Cloud. By using our QSR Accelerator, you’ll be able to launch an online quick service restaurant with QSR industry-dedicated features and capabilities, for the master brand, franchises, and end customer.

Optimized franchise management

Optimized franchise management

With our QSR Accelerator, as a brand owner, you have full control of franchise changes, using a centralized dashboard that allows you to add, enable, or disable franchises, and manage menu updates, while franchise owners have the flexibility to do local menu, schedule, or delivery adjustments.

Order customization

Order customization

With our solution’s multiple order options, you can offer your customers the possibility to personalize their orders with product size selection, an allergens filter, ingredient removal or replacement (e.g., remove onions from a salad), and product bundling — all from a user-friendly storefront.

Delivery flexibility

Delivery flexibility

A streamlined ordering process is key to enhancing delivery capabilities, in terms of delivery time, order tracking, and customer journey. With QSR Accelerator you have the digital infrastructure to enable various delivery types — home delivery, drive-in, or curbside pickup from the parking lot — and stay ahead of the competition.

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OSF Digital’s Quick Service Restaurants Accelerator

If you are looking to accelerate your digital transformation journey and reach customers where they are now ordering food, our QSR Accelerator is perfect for you. You’ll benefit from a fast time-to-market, and by leveraging our QSR Accelerator on top of Salesforce Clouds, you’ll also have access to features tailored to each persona involved in the ordering process, from HQ employees to franchise owners and end consumers.

Extend the capabilities of your Salesforce Commerce Cloud-based online restaurant

with OSF Digital’s QSR Accelerator

Features for the Master Brand site:

  • View Franchises by Delivery Options
  • Find Nearby Franchises using Geolocation
  • View only Open for Delivery Franchises
  • Individual Franchise Menu Page
  • Track Order Status
  • Select Order Pick-up Time
  • Pre-built Order
  • Apply Coupons to Order
  • Alcoholic Beverages Ordering

Features on the Franchise Menu page:

  • Select Product Size
  • Customize your Order
  • Select zip codes
  • View Active Offers
  • View # of Calories / Menu Item
  • Exclude Products Containing Allergens

Manage the brand site, franchises, and deliveries through apps

powered by Salesforce Experience Cloud

Features for Manage My Brand App:

  • Add Products – Simple or Combined
  • Create Main Catalog Structure
  • Add Industry-specific Product Attributes
  • Define Timed Category Availability
  • Add Franchises
  • Enable/Disable Franchises
  • View Franchise Menus
  • View Franchise Delivery Options
  • View Franchise Working Hours
  • Define Food Menu Structure

Features for Manage My Franchise App:

  • Product Selection from Main Menu
  • Add Product Pricing
  • Add Product Inventory
  • Add Extra Costs
  • View Order Information
  • View Order Pick-up Time
  • Automatic Order Routing to Drivers
  • Notify Client when Order is Ready
  • Set Franchise Working Hours
  • Set Franchise Contact Details
  • Set Franchise Logo

Features for Manage My Deliveries App:

  • Orders Assigned Automatically
  • New Order Notification
  • Receive Order Payment Status (Paid/COD)
  • Mark Order as Delivered
  • View Navigation Data to Delivery Address
  • View Location Pin
  • Notify Client of Arrival
  • View Contact Details


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