FMI and OSF Digital Strategy (formerly FitForCommerce) present the Grocery Omnichannel Retail Index 2019 — a comprehensive benchmarking study that examines how food retailers meet shopper expectations for seamless and convenient grocery shopping experiences. Insights in this Grocery Omnichannel Retail Index report give food retailers an idea of areas where they excel and where they can improve.

Download the report to find out:

• What best practice adoption has taken off and the current state of food retailers
• Where we found gaps and opportunities to meet shopper demands and differentiate your shopping experience
• How to leverage the Index to prioritize the recommended improvements to impact omnichannel roadmap and investments

The Grocery Omnichannel Index is the industry’s first benchmarking study designed to examine how food retailers meet expectations for seamless and convenient grocery shopping experiences. This report is designed to provide an overview of the state of grocery omnichannel retail and help food retailers assess where they excel and what areas they can improve to meet and exceed expectations.

Get your benchmark to see how you stack up!

• Assess how you perform against the industry and your competitors
• Identify gaps and opportunities to meet shopper demands and differentiate your shopping experience

• Get prioritization of recommended improvements to impact omnichannel roadmap and investments