Airports are huge hubs of human activity, with so many people taking off for trips to far-off lands, or returning to loved ones from a business trip and more. The range of human emotions is often palpable, especially at arrival gates, where joy meets relief, and frustration battles with anticipation during holiday season queues!
The challenges that airports face remain broadly similar over time. The struggle to get to know the millions of people an airport sees each year. The balance between your retailers, F&B outlets, airport services, lounges and the airport itself. The fight for passenger attention between all these parties, and the opportunity to find new revenue streams and improve service. In this paper, we look into these areas and hope to give some insight and ideas on what the future could bring.
Download our white paper “The Future of Airport Commerce” to: