QSR outlets and fast-casual restaurants received a pandemic-fueled boost with drive-thrus, digital signage, multiple delivery options, mobile apps, QR codes, and contactless transactions.
Although the crisis has passed its peak, the pandemic's repercussions continue to reverberate around the globe.
The bottom line? For many QSRs, the way forward is a digital transformation: digitizing and optimizing daily processes and procedures, and incorporating rich data into long-term planning and decision-making at every level.
The 5 QSR Best Practices to Consider:
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