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Optimizing High-Tech Service Excellence: AI Strategies with Salesforce Service Cloud

Optimizing High-Tech Service Excellence: AI Strategies with Salesforce Service Cloud

FEATURING: Salesforce and OSF Digital

Discover how Service Cloud and AI can revolutionize service in the high-tech industry.

Watch this insightful webinar and discover how Service Cloud and AI can transform service in the high-tech industry.

In this webinar, we explore how companies in the high-tech industry can enhance their services and operations using Service Cloud, Generative AI, and Predictive AI.

Key Takeaways:

  • Gain insights into the current state of service in the High-Tech industry.
  • Understand the impact of Service Cloud and AI on enhancing services and operations.
  • Explore real-life use cases and live demos showcasing how Service Cloud and AI can increase agent productivity and enable case deflection with self-service.
  • Learn how Salesforce and OSF Digital can help you implement and maximize the benefits of Service Cloud and AI

Speakers:

Christopher Dean

Christopher Dean
GM, SVP, Communications and Media,
Salesforce

Jim Anzivino

Jim Anzivino
VP Sales, Technology Media & Communications,
OSF Digital

George Mahesh

George Mahesh
Technical Director,
OSF Digital