How L’ORÉAL PARIS Improves Customer Experience en


SPONSORS: OSF Digital and Sitecore.

Using insights from gained from the integration between Sitecore and Salesforce Commerce Cloud, you will discover how L’Oréal Paris improved their overall customer experience and transformed their digital marketing efforts.

By integrating Salesforce Commerce Cloud into Sitecore, L’Oréal Paris achieved their goal of having the ability to provide a deep customer experience based on their unique journey, regardless of the device they use.

L'Oréal Paris now has a responsive website able to withstand up to 50.000 visitors per hour. They can quickly launch marketing campaigns, and obtained a unified user experience for their customers.

In this webinar, you’ll see firsthand how you can deliver an exceptional customer experience.

Key takeaways:

  • What challenges L'Oréal Paris was facing prior to this integration
  • How OSF provided a seamless integration between Sitecore and Salesforce Commerce Cloud
  • How L'Oréal Paris achieved a faster time to market for their marketing campaigns
  • How they achieved a unified user experience without any jumps from one sub-domain to another


  • Darius Dumitrescu – Senior CMS Consultant, OSF Digital
  • Laurent Bouteiller – Regional Sales Director, Sitecore

Please fill out the form on the right to download the archived webinar.