How to Succeed with a Customer 360 Approach

How to Succeed with a Customer 360 Approach


Watch this interactive discussion to discover how a Customer 360 approach will benefit your business. Learn how you can be successful in delivering connected customer experiences based on a single view of consumer data.

In this webinar, we share how you can achieve incredible success by putting the customer at the center of all that you do. We take in-depth examination of what Customer 360 is and what it takes to get started. Most importantly, you’ll discover the benefits to be gained, and the reasons why it’s best not to delay in improving your customer experience by taking a Customer 360 approach.

Key takeaways:

  • The importance of a Customer 360 approach
  • How retailers can create a true 360° view of their consumer data correlating online and in-store customer activities
  • The results to be gained by having a 360-degree view of consumer data in one place


  • James Bruce – Director of Commerce Experience at OSF Digital

Please fill out the form on the right to watch the webinar on-demand.