The retailer aims to improve customer satisfaction with new auto-replenishment options
Québec City, Canada – December 18, 2017
– OSF Digital
announced today that it has licensed its Smart ORDER REFILL
software product to Shaver Shop, an Australian and New Zealand specialty retailer of male and female personal grooming products. The software will allow the company to accomplish its business objectives by leveraging OSF Digital technologies to easily ensure greater recurring revenue. Shaver Shop will be able to secure future sales by providing its customers the opportunity to schedule the replenishment of their orders as often as they need.
Smart ORDER REFILL is known for ensuring the sales continuity, increasing the customer retention rate and building loyalty. Having integrated this cartridge with the Salesforce Commerce Cloud storefront Business Manager, Shaver Shop will be able to optimize their inventory levels and make sure that their customers never run out of stock. With this cartridge, Shaver Shop will obtain a better understanding of the shopping routines of their returning customers. The company will gain a clear insight into valuable analytics and will be able to enhance their marketing campaigns by improving customer group segmentation to set better-targeted promotions. Based on their purchase history, Shaver Shop will also be able to decide which products will have the auto-replenishment option enabled and set the intelligent subscription notifications as needed.
“Managing your online store and ensuring customer satisfaction at all times might be a tough mission. Our cartridges aim to simplify ecommerce processes and enable retailers to deliver an exceptional customer experience,” says Gerry Szatvanyi, CEO at OSF Digital. “We’re happy to see that Shaver Shop have selected our solution to help them capitalize on their customer replenishment needs and increase their brand loyalty.”
About OSF Digital
OSF Digital, winner of Salesforce’s 2016 Partner Innovation Award in Retail, is a leading global commerce solutions company providing technology, consulting, implementation and Online Shop Management services to emerging brands, premier brands and retailers. Our agile approach allows us to scale global growth more quickly and enable retailers to simplify the customer experience. With over 120 ongoing projects and eight years of worldwide deployments, OSF delivers innovative ecommerce solutions across channels, devices and locales.
All trademarks and trade names mentioned herein are the properties of their respective holders and hereby acknowledged.Contact: OSF Digitalpr@osf.digital1-(888)-548-4344