OSF Releases New Salesforce Commerce Cloud Solution Designed for Grocery Retail Brands

Delivers the core features required for an engaging customer experience

Québec City, Canada – April 18, 2019 – OSF Digital announced today that the company has released OSF Digital Mart, a new Salesforce Commerce Cloud solution designed to help grocery retail brands rapidly accelerate their commerce activities.

This solution is ideal for grocery retailers that are above all seeking to ensure their online experience puts shopper’s needs first, exceeds their customer’s expectations, and optimizes the shopping journey every step of the way. With OSF Digital Mart, they obtain a way to expand their digital capabilities at a lower cost and reduced time to market.

Many core functionalities relied upon in the grocery vertical have been incorporated in OSF Digital Mart. Grocery retailers now have a solution that allows them to address the specific shopping process used in grocery retail: a large number of items in the shopping cart, fast shopping experience and the ability to offer a wide variety of promotions. They gain an online presence that provides shoppers with relevant and engaging information including store locations, shopping lists, ratings, and reviews. With this solution, grocery retail brands ensure their customers benefit from a simple and user-friendly checkout process. Order fulfillment is expanded providing shoppers with increased options for how they can obtain their items.

“The shopping experience when buying groceries online is unique because consumers tend to have a long and exhaustive list of items to add to their carts. It’s not usually an enjoyable process and one that people prefer to do quickly and get it out of the way,” said Simion Petrov, VP of Innovation and APAC Client Services at OSF Digital. “We’ve designed OSF Digital Mart with this in mind, offering grocery retail brands a way to provide consumers with a fast, seamless online experience that expedites the process, saving precious time and reducing frustration.”

“OSF Digital has leveraged its expertise in this vertical and created a solution that answers the needs of grocery retail brands that wish to embark on the path of digital transformation,” said Gerry Szatvanyi, CEO of OSF Digital. “We are driven to develop products that advance the commerce industry and break down the barriers faced by many brands that are seeking a way forward they can trust.”