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OSF Digital Supports TUI TravelCenter with Sitecore Replatforming

January 22 | 2018

Updated website offers a remarkable user experience

Québec City, Canada – January 22, 2018 OSF Digital announced today the successful completion of the Sitecore replatforming for TUI TravelCenter Romania, part of the most important Romanian Tourism Group, Eurolines Romania, franchise of TUI Austria Holding GmbH - one of the leaders of the tourism industry in the world.
 
TUI TravelCenter’s previous website solution couldn’t keep up any longer with their rapidly expanding business needs and ever-growing customer expectations. The page load speed was slow, and the search process was complicated and contained filtering issues, making it difficult for people to find a hotel. In addition, TUI TravelCenter’s website visitors found it difficult to make a reservation as in some cases, once they completed their order, they couldn’t find the booking on the website.
 
OSF Digital helped TUI TravelCenter to deliver an engaging customer experience with a new Sitecore website. After the completion of the replatforming process, TUI TravelCenter’s website has achieved a better page load speed and their site visitors can now enjoy quick and seamless filtering and additional search options. Visitors to the TUI TravelCenter website, now have access to an enhanced user profile offering them a full overview of their reservations. With the implementation of additional online payment methods, customers can now immediately purchase travel packages on the website.
 
The universe of tourism is constantly evolving and travelers' preferences are ever-changing. With the new technologies implemented for our website, OSF helped us accomplish our mission: to guide the customer's journey to choosing the perfect destination. Says Mihai Constantinescu, e-Commerce Manager at TUI TravelCenter.
 
The eTravel Conference, Romanian’s largest business event dedicated to the region’s tourism industry recently awarded the new website with an award in the category for ‘Best Travel Agency Website.’
 
We were happy to support TUI TravelCenter in their pursuit of delivering an efficient and innovative user experience, says Catalin Ilie, Business Development Manager at OSF Digital. “We share the joy that comes from TUI TravelCenter winning this prestigious award. ” 
 

About OSF Digital

OSF Digital, winner of Salesforce’s 2016 Partner Innovation Award in Retail, is a leading global commerce solutions company providing technology, consulting, implementation and Online Shop Management services to emerging brands, premier brands and retailers. Our agile approach allows us to scale global growth more quickly and enable retailers to simplify the customer experience. With over 120 ongoing projects and eight years of worldwide deployments, OSF delivers innovative ecommerce solutions across channels, devices and locales.
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Contact: OSF Digital
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