Québec City, Canada – November 11, 2020 – OSF Digital announced today the release of its new app, Connector for Facebook Shops & Salesforce Order Management.
Connector for Facebook Shops & Salesforce Order Management seamlessly connects a merchant’s social commerce shop on Facebook and Instagram to its Salesforce Order Management system. By integrating the two platforms, merchants can unify and sync orders between their primary ecommerce store and their Facebook store. With these capabilities, merchants can easily manage all their orders in the same platform, have a better overview of orders and selling channels, and gain valuable customer insights, all visible in Salesforce Order Management.
The connector is easy to install and configure in both the Salesforce Order Management and Salesforce Commerce Cloud platforms.
“Social media platforms are a growing commerce channel that merchants can leverage for growth. At the same time, it can be a challenge to manage another sales channel. Our new app enables merchants to adopt this emerging sales channel with efficiency and agility by unifying platforms and processes for more streamlined ecommerce,” said Bogdan Stefanescu, OMS Practice Director for OSF Digital.
OSF Digital, winner of the 2019 Bolty Award for Best Digital Experience in the Retail and Consumer Goods category, the 2019 Partner Innovation Award in the Customer 360 category, and the 2018 Salesforce Lightning Bolt Trailblazer Award for Retail, is a leading global commerce solutions and digital transformation company that provides technology, consulting, implementation and online shop management services to emerging and premier brands, and merchants. OSF's agile approach allows it to scale global growth more quickly and enable companies to enhance the customer experience. With over 250 ongoing projects and eight years of worldwide deployments, OSF delivers connected commerce solutions across channels, devices and locales. HSBC and BDC are OSF Digital's financial partners, and Salesforce Ventures and Delta-v Capital are investors. For more information about OSF Digital, visit: osf.digital