Québec City, Canada – June 16, 2020 – OSF Digital announced today that the company has started work to implement Salesforce Sales Cloud for BetterYou Limited, a UK-based innovative natural health company, specializing in Pill Free supplementation of essential nutrients. BetterYou products stand alone in the marketplace due to their unique and effective delivery methods, quality ingredients and planet-friendly credentials.
By adding a reliable Customer Relationship Management (CRM) platform in its technology stack, BetterYou is looking to provide its sales team with the ability to place orders on behalf of a customer, and enable sales managers to set targets and manage reports and forecasts. The company is seeking to take advantage of CRM technology that can easily be integrated with BetterYou’s existing finance system and allow for data synchronization with the accounting system, including products, price books, and customer information.
OSF Digital will implement Salesforce Sales Cloud and integrate it with BetterYou’s existing finance system to provide sales staff with the ability to place orders quickly. BetterYou will also benefit from improved visibility of sales performance, activity, and the ability to set up and view reports to offer a better view of customer purchase information.
“We’re really looking forward to the positive results that we’ll obtain from having Salesforce Sales Cloud in our toolkit,” says Gary Shenton, Commercial Director, at BetterYou. “Our sales managers are excited about the indisputable benefits that will come from this move, not only in their workflow but also in the customer experience that will be enhanced as the result of improved business processes.”
“We’re happy to support BetterYou in its aim to strengthen its commerce ecosystem by adding a powerful CRM technology,” says Tim Jenkins, Sales & Business Development Director at OSF Digital. “As a Salesforce Platinum partner with over a decade of experience implementing, integrating, and customizing Salesforce Clouds, OSF has both deep understanding and a skilled team to ensure BetterYou benefits from its Salesforce investment.”
An award-winning natural health brand, BetterYou specialises in the supplementation of nutrients that have been underrepresented or simply omitted due to our modern diet and lifestyles, including transdermal magnesium and vitamin oral sprays.
OSF Digital, winner of the 2019 Bolty Award for Best Digital Experience in the Retail and Consumer Goods category, the 2019 Partner Innovation Award in the Customer 360 category, and the 2018 Salesforce Lightning Bolt Trailblazer Award for Retail, is a leading global commerce solutions and digital transformation company that provides technology, consulting, implementation and online shop management services to emerging and premier brands, and merchants. OSF's agile approach allows it to scale global growth more quickly and enable companies to enhance the customer experience. With over 250 ongoing projects and eight years of worldwide deployments, OSF delivers connected commerce solutions across channels, devices and locales. HSBC and BDC are OSF Digital's financial partners, and Salesforce Ventures and Delta-v Capital are investors. For more information about OSF Digital, visit: osf.digital