OSF Digitalis a leading digital transformation firm with a global footprint in 30+ countries and nearly 2200 employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in enterprise connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work. We are built on Six Core Values: 1) One team; 2) Results Anywhere; 3) Outperform; 4) OSF Excellence; 5) Driven By Change and; 6) OSF Strong.
As a Scrum Master, you will be our go-to person for applying Scrum to produce high-quality work. You will develop and lead high-performing, multi-disciplinary teams, instilling in them a clear vision and a passionate drive. Your role involves creating self-organizing teams that are flexible and fully productive during sprints. You will work closely with the Product Owner to translate epics, stories, and other items on the sprint list into actionable tasks for developers. You are responsible for keeping the project moving forward by removing all impediments for the team. You will facilitate the team’s daily standup meetings each morning and act as a buffer between the Scrum team and Product Owner, maintaining a positive working environment by helping with conflict resolution.
Key Responsibilities:
- Manage project scope and timeline for Salesforce Commerce Cloud projects.
- Coordinate sprints, retrospective meetings, and daily stand-ups.
- Coach team members in Agile frameworks.
- Facilitate internal communication and effective collaboration.
- Guide the team on how to get the most out of self-organization.
- Be the point of contact for external communications.
- Work with Product Owners to handle backlogs and new requests; support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog.
- Resolve conflicts and remove obstacles that occur.
- Help teams implement changes effectively and assist the team in agreeing on achievable goals for each development sprint.
- Ensure deliverables meet quality standards at the end of each sprint.
- Help build a productive environment where team members ‘own’ the product and enjoy working on it.
Requirements:
- Excellent knowledge of the Scrum framework, with all its artifacts and techniques.
- Strong experience is required in managing and delivering projects on Salesforce Commerce Cloud platform.
- Ability to coordinate people and projects with a focus on deliverables.
- Strong communication skills and capable leadership.
- Experience in a Scrum Master role for a software development team, ideally having led several projects from initiation to completion.
- Familiarity with software development and the eCommerce ecosystem.
- Solid understanding of Scrum techniques and artifacts.
- A can-do attitude, result-driven, and openness to learning.
- Problem-solving and conflict-resolution abilities.
- Openness to new ideas and a desire to develop them collaboratively.
- Ability to analyze and think quickly.
- Outstanding organizational skills.
- Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach.
- Scrum Master certification is desirable.
We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. We are a work-from-anywhere company wherein most of our staff globally work remotely! What matters to us is not “where” you work, but “what” you deliver! OSF Digital places a key emphasis on work-life balance, employee satisfaction, and we strive to create a company culture that is innovative and open while empowering individuals to contribute in ways that positively impact us all.
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. The company will provide accommodations to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
We will consider qualified applicants with arrest and conviction records as part of a fair and individualized assessment in accordance with the Los Angeles County Fair Chance Ordinance. This ensures transparency in the hiring process and compliance with the ordinance, which promotes fair chances for applicants regardless of criminal history.
This role has been categorized as a Hybrid position. The standard base pay range for this role is $100,000-130,000 Annually. This base pay range is specific to New York and may not be applicable to other locations. In addition to a competitive base salary this position may also be eligible for competitive benefits, individual and team performance awards, others. Actual amounts will vary depending on overall profile, experience, and location.
