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Salesforce Administrator

Department

Salesforce

Location

Brazil, Canada, USA

Posted

June 05, 2025

The Salesforce Administrator is a key role responsible for managing and optimizing the Salesforce production environment to support our clients. The ideal candidate will have strong technical skills proven experience as a dedicated Salesforce Admin and excellent communication abilities to interact with users and troubleshoot issues.

Responsibilities: 

  • Manage and maintain the Salesforce production environment ensuring optimal performance and user satisfaction.
  • Configure Salesforce features including fields Salesforce Flows queues and public groups to meet business requirements.
  • Provide technical support to end users addressing their needs and troubleshooting issues via screen sharing and direct communication thereby minimizing downtime and ensuring smooth operation.
  • Monitor application performance making recommendations for upgrades and improvements.

Requirements:

  • Experience in administering the Salesforce platform, with a focus on being a dedicated Admin rather than a developer.
  • Strong communication skills to effectively interact with end users and troubleshoot issues.
  • Desirable to have the following certifications: Salesforce Administrator, Salesforce Advanced Administrator, Salesforce App Builder.
  • A sense of urgency in handling admin requests from a hierarchy of users.
  • Ability to manage workloads independently and prioritize tasks appropriately.
  • Availability to work during EST/PST hours.

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