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Salesforce Administrator

Department

Commerce B2B

Location

Brazil

Posted

September 11, 2020

Responsibilities:

  • Salesforce CRM administration according to best practices;
  • Constant enhancements and roll-outs of new features;
  • Maintenance of a clean and efficient user interface;
  • Solution design for proper data management, page layouts and views, object modelling, reports, etc.;
  • Ongoing support and administrative needs for Salesforce.com users by troubleshooting system, process and data issues;
  • Configuration, testing, implementation;
  • Deliver training materials and user documentation, maintain it as requirements/implementation change;
  • Stay in close communication with end-users;
  • Selection and installation/setup of apps from AppExchange;
  • Data import/export;
  • Chatter customization;
  • Communities set up.

Requirements:

  • 2+ years of relevant work experience as Salesforce Administrator;
  • Strong understanding of Salesforce.com best practices and functionality;
  • Knowledge of Sales Cloud, Service Cloud and Marketing Cloud would be considered an advantage;
  • Demonstrated ability to work in a fast-pace environment and meet deadlines;
  • Salesforce administrator certification is a plus.

Personal skills:

  • Excellent communication skills;
  • Good verbal and written English;
  • Proactive and work under limited supervision;
  • Organized;
  • Willing to learn new things;
  • Excellent team player;
  • Resilient;
  • Ability to multitask.

At OSF, we don’t just accept differences — we celebrate and support them for the benefit of our employees and our community. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

OSF’s Values

Work from anywhere deliver everywhere
WORK FROM ANYWHERE AND DELIVER EVERYWHERE
Outperform for Accelerated Growth
OUTPERFORM FOR ACCELERATED GROWTH
Focus on Results
FOCUS ON RESULTS
Drive Change and Innovation
DRIVEN BY CHANGE AND INNOVATION
One Team
ONE TEAM