Next Grocery, powered by OSF Digital, is an industry solution, built by leveraging the capabilities of Salesforce Commerce Cloud. By using Next Grocery, you’ll be able to build a scalable and a customizable grocery store to boost conversions faster and at a lower cost. You can benefit from all the Salesforce Commerce Clouds’ enhanced features, such as offering your customers the possibility to pick up orders from store, re-order previous orders, and buy items by both quantity and weight, amongst others. Benefits of our solution include:

Go to market fast and at a lower cost

Go to market fast and at a lower cost

A faster time-to-market equals a lower cost for launching or optimizing your online grocery store. You’ll be able to create customized user journeys for your customers, employees, and partners. We developed Next Grocery on top of Salesforce Commerce Cloud to enhance the capabilities of the out-of-the-box platform.

Offer easier shopping experiences

Offer easier shopping experiences

When shopping on your online grocery store, your customers will be able to select products by weight, have access to nutritional information for each product, benefit from discounts for paying online, subscribe for free delivery, view deals for a particular day, and select the time slot to pick up their order. Next Grocery helps you strengthen customer engagement and spawn new customer acquisition through meaningful customer journeys and an easier, store-like shopping experience.

Get more customer behavior insights

Get more customer behavior insights

Get more insights into your customers’ shopping behavior. This can help you improve the shopping experience and aid in targeting shoppers in your next marketing campaigns. Through our grocery solution, you will accelerate your digital transformation journey by deploying or improving your Salesforce Commerce Cloud-based online grocery store fast.

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OSF Digital’s Next Grocery

If you are looking to expand your commercial strategy by linking your online and physical stores, Next Grocery is perfect for you. You’ll benefit from a fast time-to-market, ready to use industry dedicated features, a streamlined ordering process to ensure on-time delivery, and an increase in the conversion rate.

Improve your shoppers’ experience

with OSF Digital’s Next Grocery

Kgs or Units
Shoppers can switch to see the quantity in either kgs or units.
Alcohol purchases checks
Restrict ordering alcohol products, based on the time of day.
Age validation
Restrict ordering alcohol products, based on legal age requirements.
Discount for online payment
If shoppers choose to pay online, they can benefit from discounts.
Product nutritional information
Display product nutritional data.
Flexible pick-up
Shoppers can select from different time slots for picking up orders.
Display by recipe
Display recipes content on product pages.
Product substitution
Allow shoppers to manage product substitution preferences.
Re-order previous order
Shoppers can re-order previous orders.
Save cart content for later
Allow shoppers to save cart content for later.
Multiple fulfilment options
On checkout, shoppers can select pickup in store or home delivery.
Shopping lists
Ability to create/maintain shopping lists for a fast-shopping experience.
Product and order instructions
Shoppers can leave instructions for the picker.
Change/cancel order
Order can be updated or cancelled in open status or with time slots in the future.
Quick view
Allows to open a modal window with main product info without visiting a product details page.
Today’s deal filter
User can filter products to see what items are on discount on a particular day.
Coverage area
Select a store based on the location or postal code.
Delivery slots
Shoppers can select a slot for picking up the order or for home delivery while he is on Shipping Step at Checkout.
Recommendations page
Shoppers can view product carousels with recommended products they might want to add before checkout.
Product Badges
Products under promotions from sales Pricebook will have special badges on the product details page and product title, highlighting the amount of discount.
Delivery unlimited
Shoppers can now subscribe for free delivery to either 3 months, 6 months or 1 year.

Easily manage online placed orders with pickup delivery

with OSF Digital’s Next Grocery

Picker Application
Picker can use the application to check if there are any new orders to be fulfilled.
Replace missing order item
Picker can replace a missing item from an order, taking into consideration the shopper’s indications as an alternative.
View order notes
Picker can see the shopper’s notes regarding the order, such as packaging instructions.

Customize your online grocery store

with OSF Digital’s Next Grocery

Specific delivery method by store
Each store’s delivery methods can be configured individually.
Configurable pickup time slots
You can configure the pickup time slots for each store.
Alcohol purchases based on a timely schedule
You can set up when alcohol purchases are allowed during work hours.
Additional cost
If needed, you can authorize additional costs for orders placed online. The percentage for this additional cost is customizable in Business Manager.
Max order quantity
You can set up a minimum or maximum quantity to be ordered, as well as the minimum or maximum value.

ARE YOU READY TO LINK YOUR ONLINE AND PHYSICAL GROCERY STORES?

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