Key Metrics and Benchmarks for Retailers

OSF Digital’s Omnichannel Retail Index provides an in-depth analysis of over 100 U.S. retailers and brands on 150+ criteria and reveals key areas for growth and improvement. Discover how top U.S. retailers and brands are mastering omnichannel delivery and identify the critical gaps you can address now to ensure your success during the 2024 holiday season.

Why You Can’t Miss This Webinar:

• Actionable Insights: Learn the latest trends and best practices that will position your brand for omnichannel excellence.
• Data-Driven Strategies: Understand the factors reshaping customer experiences, including customer data and AI, and where you should focus your efforts.
• Benchmarking: Prioritize your digital and omnichannel roadmap with industry benchmark data to stay ahead of the curve and identify quick wins.

Join us for this exclusive opportunity to prepare your business for a stellar Q4. Don’t miss out on the chance to gain a competitive edge and enhance your customer experience strategy.

Webinar Speakers:

• Michelle Grant, Director, Strategy and Insights, Retail and Consumer Goods at Salesforce
• Rich Siefert, Senior Consultant, Digital Strategy at OSF Digital
• Patricia Vekich Waldron, Contributing Editor at RetailWire