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Predator Nutrition Transforms its Business with OSF Digital and Salesforce

December 29 | 2016

Québec City, Canada – DECEMBER 29, 2016OSF Digital announced today that it has helped Predator Nutrition transform its business by unifying its multi-currency ecommerce website with its Customer Relationship Management system, with the help of the OSF UnifyCOMMERCE (Patent Pending) product, a unique integration of Salesforce Sales, Service and Community Clouds with Salesforce Commerce Cloud.
 
In addition, OSF Digital announced it is the recipient of Salesforce’s Partner Innovation Award in the Retail category for implementing OSF UnifyCOMMERCE. The Partner Innovation Awards ceremony takes place every year in San Francisco at Salesforce’s Dreamforce conference, where the awards are given to members of Salesforce’s partner community, acknowledging their contributions to the success of their customers. 
 
Development of OSF UnifyCOMMERCE began in 2013, when OSF Digital’s vision of an integration between both the Salesforce and former Demandware platforms was born. The product received its first certification from Demandware that same year, and from Salesforce in 2014. Since then, OSF continued enhancing the product by creating unique Salesforce Commerce Cloud Lightning Components, manageable from Community Builder in Salesforce Community. Apart from the 360˚ view of data, and the ability to place “Orders on Behalf” of customers, OSF UnifyCOMMERCE enables companies to provide registered customers with seamless navigation from Commerce Cloud websites to Salesforce Community, through Single Sign-On, a shopping cart that is always present wherever is the customer, and the ability to purchase directly from Community.
 
Also at Dreamforce, OSF UnifyCOMMERCE was acknowledged during the Commerce Cloud keynote by Salesforce for its in-context commerce feature, which allows customers to add recommended products to their shopping carts while browsing topics of interest directly in Salesforce Community.

To learn more about the Partner Innovation Award, visit:
https://osf.digital/company/innovation-awards 

Comments on the News

  • “I would like to thank Salesforce for its lasting partnership, and everyone at OSF who helped us take this great step forward,” said Gerard Szatvanyi, President & CEO, OSF Digital. “This is fitting recognition for all of the hard work you have done over the years, and I’m proud to share it with all of you.”

  • “We have seen a number of significant improvements since we went live in October (2015),” said Reggie Johal, Founder & CEO, Predator Nutrition. “Ecommerce conversion rates have increased by 50%; we have seen page speeds go down from 5 seconds on average to under 2 seconds; we’ve now got a platform that’s going to enable us to branch off and open U.S. operations this year.”

  • “This recognition is a testament to the outstanding contribution OSF Digital has made to drive innovation and deliver outstanding customer success as a Salesforce partner,” said Don Lynch, SVP, Worldwide Alliances, Salesforce.

Additional Resources

Salesforce, Sales Cloud, Service Cloud, Community Cloud, Commerce Cloud and others are among the trademarks of salesforce.com, inc.

About OSF Digital

OSF Digital, is a leading global commerce solutions company providing technology, consulting, implementation and managed services to emerging brands and premier brand retailers. Through extensive expertise in retail and technology, OSF delivers innovative solutions across channels, devices and locales with an agile approach to scale global growth more quickly, while enabling retailers to simplify the customer experience. For more information about our services and expertise, speak with one of our solutions specialists.
All trademarks and trade names mentioned herein are the properties of their respective holders and hereby acknowledged.

Contact: OSF Digital
[email protected]
1-(888)-548-4344