La Polar has 38 stores across Chile offering a wide range of products including clothing, accessories, sporting goods, beauty products, gifts, infant products, electronics, furniture, furnishings, and household products. The company’s online presence wasn’t keeping up with their growing business needs and their customer’s expectations. To meet growing demands, La Polar sought help from OSF to select a modern, feature-rich, cloud-based ecommerce platform to replace their existing aging technology.
OSF Digital will perform a Salesforce Commerce Cloud re-platforming for La Polar’s website in order to improve the customer’s experience on the ecommerce site.
“With the growing number of our customers purchasing from us online, we decided that it’s the right time to invest in a re-platforming project for lapolar.cl,” said Rodrigo Cortes Pinto, CIO at La Polar. “We are positive that with the help of OSF Digital we will be able to advance our commerce strategy and deliver a more enhanced and personalized customer experience.”“We are proud to be a strategic partner of La Polar and we will bring our global experience and knowledge to help them to better serve their clients with a modern, fast, secure and stable eCommerce site. We will help La Polar move their online business towards a unified commerce approach that we will build together in the near future,” said Adriano Patrao, Business Development Director – LATAM at OSF Digital. “As our first customer with their headquarters in Latin America, La Polar is a key participation in OSF’s growth strategy within the region. Our organizations share a similar desired for expansion at this moment in time so it was a perfect match for both sides. Our teams will join together to make this project successful.”
OSF Digital, winner of Salesforce’s 2016 Partner Innovation Award in Retail, is a leading global commerce solutions company providing technology, consulting, implementation and Online Shop Management services to emerging brands, premier brands and retailers. Our agile approach allows us to scale global growth more quickly and enable retailers to simplify the customer experience. With over 120 ongoing projects and eight years of worldwide deployments, OSF delivers innovative ecommerce solutions across channels, devices and locales. OSF has the following financial partners, HSBC and BDC and Salesforce Ventures is an investor.