Free White Paper: Retailers Move Towards Omnichannel Maturity in the United Kingdom

November 23 | 2015

Lessons from over 100 retailers positioned for present and future growth

Québec City, Canada – NOVEMBER 23, 2015 – Omnichannel professional services provider OSF Digital announced today the publication of a new study analyzing the development of omnichannel technologies among retailers in the United Kingdom.

Partners Demandware, e-Spirit, Internet Retailing and OSF Digital published the white paper after conducting a survey of over 100 retailers in the United Kingdom, posing questions about the maturity of their omnichannel offerings in light of both recent technologies and growing consumer expectations.

From 14 questions, which include “Do you have a global view of inventory across brick and mortar stores?” and “have you used location-based marketing solutions?”, the partners found that the retail market, while clearly responding to changing customer behavior, is highly competitive—leaving a minority of retailers behind.

The authors conclude the paper with an expert response to the findings, along with five action points to help readers grow their retail practices by expanding their omnichannel offerings.

A free download of the white paper is available from OSF on their ecommerce services website, OSF Digital.

About OSF Digital

OSF Digital is a leading global commerce solutions company providing technology, consulting, implementation and managed services to emerging brands and premier brand retailers. Through extensive expertise in retail and technology, OSF delivers innovative solutions across channels, devices and locales with an agile approach to scale global growth more quickly, while enabling retailers to simplify the customer experience. Discover why 90% of our business comes from referrals.
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Contact: OSF Digital