OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and nearly 2200 employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in business transformation, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work. We are built on Six Core Values: 1) One team; 2) Results Anywhere; 3) Outperform; 4) OSF Excellence; 5) Driven By Change and; 6) OSF Strong.
The Salesforce Sales Cloud Consultant plays a crucial role in helping organizations optimize their sales processes through the effective implementation and customization of Salesforce Sales Cloud. This position requires a comprehensive understanding of Salesforce capabilities, particularly within the Sales Cloud, and the ability to design solutions that meet client-specific needs.
Responsibilities:
- Engage with clients to understand their sales processes and identify Salesforce Sales Cloud needs.
- Analyze client requirements and business challenges to recommend tailored Sales Cloud solutions.
- Provide expertise on Sales Cloud functionality, features, and potential limitations.
- Design and present Salesforce solutions to stakeholders, clearly articulating the benefits and strategic fit.
- Collaborate with Salesforce developers and other IT professionals to ensure accurate implementation of chosen solutions.
- Oversee the customization and configuration of Salesforce Sales Cloud to meet client specifications.
- Conduct training sessions and workshops for clients to facilitate effective adoption of Salesforce Sales Cloud solutions.
- Provide ongoing support and advice to clients, including troubleshooting and optimization of Salesforce applications.
- Stay current with the latest Salesforce trends and innovations to provide informed recommendations.
- Document all consultancy activities, including client interactions, recommendations made, and feedback received.
Requirements:
- Proven experience as a Salesforce Consultant, Business Analyst, or similar role in IT or software consulting.
- Hands-on experience with Salesforce development and documentation, particularly with Sales Cloud.
- Familiarity with Salesforce deployment and project lifecycle management.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities, with a talent for client-facing interaction.
- Ability to translate complex technical information into understandable terms for non-technical clients.
- Strong organizational skills with the ability to manage multiple clients or projects simultaneously.
- Some exposure to Financial Services industry clients is nice to have.
We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. We are a work-from-anywhere company wherein most of our staff globally work remotely! What matters to us is not “where” you work, but “what” you deliver! OSF Digital places a key emphasis on work-life balance, employee satisfaction, and we strive to create a company culture that is innovative and open while empowering individuals to contribute in ways that positively impact us all.
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. The company will provide accommodations to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to OSF Digital. Employees may live anywhere in Canada, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Generally, the standard base pay range for this role is CA$90,000 to $120,000 annually. This base pay range is specific to certain locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for competitive benefits. Actual amounts will vary depending on overall profile, experience, and location.
